CHELSEA OZIEGBE
Ottawa,ON
Summary
Enthusiastic and dedicated student seeking a Customer Service Representative position to utilize my strong communication and problem-solving skills and gain valuable experience in customer relations.
Overview
1
1
year of professional experience
Work History
Sales Associate
Value Village
Markham, ON
05.2023 - 09.2023
- Greeted customers with a friendly demeanor
- Ensured a high level of customer satisfaction by providing superior sales service
- Assessed customer needs and provided information and assistance on product services
- Drive sales with product knowledge and market enthusiasm
- Established trust relationships with customers
- Balanced cash drawer by counting cash at the beginning and end of work shift.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
Student Volunteer
Algoma University
Sault Ste. Marie, ON
02.2023 - 02.2023
- Provided support for various events and activities, enhancing community engagement
- Assisted in coordinating logistics and ensuring smooth operation of events
- Communicated effectively with event participants and volunteers.
- Organized student activities and events to promote campus life.
- Greeted visitors, answered phones, and responded to inquiries in a professional manner.
Education
Bachelor of Arts - Economics
Algoma University
Sault Ste. Marie, ON06-2025
Skills
- Communication Skills
- Microsoft Office Suite
- Customer Service Skills
- Time management Skills
- Teamwork and collaboration
- Analytical Skills
- Problem-solving Skills
- Adaptability
- Multitasking
- Prioritization and Planning
- Interpersonal Skills
- Organization Skills
- Business Development
- Product Sales
- Client Account Management
- Promotional support
- Service-oriented
- Relationship Building
Timeline
Sales Associate
Value Village
05.2023 - 09.2023
Student Volunteer
Algoma University
02.2023 - 02.2023
Bachelor of Arts - Economics
Algoma University
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