Chelsea Mcdonald
North Bay,ON
Summary
To fully apply myself in professions where to learn new skills and gain valuable work experience. Working in healthcare for over 5 years can allow myself to expand to new job opportunities.
Overview
9
9
years of professional experience
Work History
Personal Support Worker
Nipissing Manor
01.2024 - Current
- Helped with residents who live in long-term care homes with dementia and other health conditions
- Assist residents in completing daily living including dressing, bathing, meals, bathrooms, lounge activities
- Provided support to residents to move around public and private spaces.
- Handling over 30 residents depending on wing that is assigned to you.
Sales Associate
Bluenotes
01.2021 - 01.2023
- Foster a positive and helpful work environment by assisting customers in finding desired apparel for different occasions and by helping younger, inexperienced customers find their correct sizing
- Trustworthy and dependable when handling cash/till, closing the store, opening the store, sweeping, mopping, and organizing clothes to make the work environment look professional
- Effectively organize, handle, tag, and display new stock
- Maintained and organized inventory by marking and signing off on items
- Foster a positive work atmosphere by greeting every customer who enters, as well as answering questions, engaging in friendly conversation, and resolving conflicts when they arise.
Caregiver
Bayshore Home Health
01.2019 - 01.2023
- Organized and conducted medication reminders and administration, ADL retraining, life skill training, conflict resolution, personal care, and IADL rehabilitation
- Maintained a clean and structured work environment by providing housekeeping, meal preparation, laundry, toileting, bathing, personal care, and transfers.
Guest Experience Team Lead and Swing Manager
McDonald’s
01.2015 - 01.2021
- Effectively trained new crew hires, ensuring they were familiar with our workplace SOP’s while teaching them the skills to succeed on their own
- Politely dealt with customers and ensured their experiences were to the highest standard and handled any customer or employee situations/conflicts
- Maintained a clean and safe work environment by following company health & safety standards & policies, and applying proper safety measures
- Accurately took orders, processed payments, worked with cash, and assisted in meal service and kitchen duties
- Delegated and assigned tasks while assisting in managing crew breaks, opening and closing the store, handling tills beginning and end of the shifts.
Education
Personal Support Worker -
College of Health Studies
Online CKSS High School Graduate with honors -
CKSS High School
Milton, ON06.2016
Practical Nursing -
Canadore College
North Bay, ON01.2023
Pre Health and Science -
Canadore College
Canadore College, North Bay01.2022
Skills
- Experienced using lifts, pivot disks, slider boards, transfer boards, and slider sheets
- Experienced in community care (45 years)
- Excellent verbal & written communication skills
- Strong attention to detail
- Highly self-motivated, focused, and works well under pressure
- Great time management & multitasking skills
- Organized, energetic, creative, leader, and friendly
- Excellent customer service (8 years)
Volunteer Experience
- Seasons Retirement Communities, Volunteer, 2014, 2016, Assisted seniors by preparing food, helping them get safely to their rooms, and engaging in fun activates like making tik-toks (seniors loved this and it made them smile).
- Youth Center, Volunteer, 2018, 2019, I was a volunteer at a youth center, dedicated to underprivileged children who needed a safe space to do their homework and make new friendships. I was fortunate and grateful to be able to volunteer for these children in need, and this experience enlightened and guided me to pursue a career in the medical field as I have grown a strong desire, as well as gained many valuable and useful skills that will allow me to be successful in helping people in need.
Timeline
Personal Support Worker
Nipissing Manor
01.2024 - Current
Sales Associate
Bluenotes
01.2021 - 01.2023
Caregiver
Bayshore Home Health
01.2019 - 01.2023
Guest Experience Team Lead and Swing Manager
McDonald’s
01.2015 - 01.2021
Personal Support Worker -
College of Health Studies
CKSS High School Graduate with honors -
CKSS High School
Practical Nursing -
Canadore College
Pre Health and Science -
Canadore College
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