Melissa McIntyre
London,Canada
Summary
Dedicated and compassionate Personal Support Worker with exceptional communication skills, strong teamwork abilities, and adaptability. Proven track record of providing high-quality care and support to individuals in need. Committed to making a positive impact on the lives of those assisted. Excellent interpersonal skills and ability to work collaboratively with diverse individuals to create a nurturing and empowering environment for clients. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
LHSC
04.2024 - 07.2024
- Assisted with wound care, ADLs/mobility, recorded vitals, helped with meals, and assisted with transferring to other areas for tests.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Monitored patient health status regularly, reporting any changes to appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Documented vitals, behaviors, and medications in client medical records.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Personal Support Worker
Henley Place, Primacare living solutions
01.2020 - 06.2021
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made approximately 50 beds daily to keep patients' bedroom clean.
Education
Personal Support Worker - Personal Support Worker
Westervelt College
London, ON04.2019
Skills
- Experienced with lifts, transfers and mobility devices
- Excellent communication skills with both patients and staff members; ability to be kind and caring, yet firm
- Caring; able to provide cognitive, social and emotional support by encouraging independence
- Gentle Persuasive Approach (GPA)
- Detail Oriented
- Solid workload planning according to care plan
- Became familiar with documents on flow sheets, progress notes and care plans as per facility system
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Decision-Making
- Organization and Time Management
- Active Listening
- Calm Under Pressure
- Organizational Skills
- Computer Skills
- Excellent Communication
- Flexible and Adaptable
- CPR Certification
Volunteer Experience
Von, London, ON, 01/01/23, Palliative
Languages
English
Professional Working
Timeline
Personal Support Worker
LHSC
04.2024 - 07.2024
Personal Support Worker
Henley Place, Primacare living solutions
01.2020 - 06.2021
Personal Support Worker - Personal Support Worker
Westervelt College
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