Chelsea Harris
San Dimas
Summary
Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Manager
Tea Leaf & Creamery
08.2024 - Current
- Train new employees on operational procedures and company policies.
- In charge of kitchen prep work
- Supervised daily operations to ensure customer service and product quality.
Sewing Machine Operator
BannerBuzz
04.2023 - 10.2023
- Operated single-needle and multi-needle industrial sewing machines to assemble flag and fabric banner components.
- Attached accessory labels, tags, and hardware to complete pieces.
Front Desk & Night Auditor
Fairfield Inn & Suites
06.2022 - 04.2023
- Assisted in maintaining the cleanliness of the front desk area and lobby throughout shift.
- Welcomed arriving guests to front desk and engaged in friendly conversations while conducting check-in process.
- Processed nightly financial reports, reconciling discrepancies for accurate accounting.
- Monitored security camera footage in order to ensure safety of guests and staff members alike.
Front Desk Manager
La Quinta Inn & Suites
06.2021 - 06.2022
- Managed front desk operations, ensuring guest experiences and efficient check-in/check-out processes.
- Trained and mentored front desk staff on customer service best practices and operational procedures.
- Responded to guest reviews on the company website and third-party websites.
- Developed lasting relationships with guests that built loyalty and drove hotel revenue.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
Dairy Associate
Publix
01.2018 - 09.2019
- Received dairy shipments and unloaded inventory into appropriate freezers and storage locations, assisting management with inventory record-keeping.
- Completed weekly and daily routine cleaning.
- Rotated dairy inventory daily, checking expiration dates, and placing items nearing expiration at front of shelves to prevent loss of inventory.
- Gathered and prepared store displays.
Assistant Store Manager
Joann Fabrics
04.2016 - 01.2018
- Led daily operations to enhance team productivity and customer satisfaction.
- Trained new employees on store policies, procedures and customer service standards.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in completing store projects and weekly ads.
Assistant Store Manager
Hancock Fabrics
02.2014 - 04.2016
- Responsible for setting weekly ads and store projects.
- Maintained accurate records of inventory for all high- priced items.
- Provided training to new employees on company policies and procedures.
- Assisted with customers sewing projects.
- Assisted the store manager with emails and conference calls.
Education
Associate of Arts - Fashion And Design
Le Fashion Lab
Atlanta, GA05-2024
High School Diploma -
Mill Creek High School
Hoschton05-2010
Skills
- Customer service
- Team leadership
- Decision making
- Cash handling
- Employee development
- Fast paced
- Relationship building
- Good telephone etiquette with ability to handle multiple incoming phone calls
- Computer skills
Employee of the Month
Hancock Fabric February 2015 Employee of the Month
La Quinta Inn & Suites January 2022 Employee of the Month
Timeline
Manager
Tea Leaf & Creamery
08.2024 - Current
Sewing Machine Operator
BannerBuzz
04.2023 - 10.2023
Front Desk & Night Auditor
Fairfield Inn & Suites
06.2022 - 04.2023
Front Desk Manager
La Quinta Inn & Suites
06.2021 - 06.2022
Dairy Associate
Publix
01.2018 - 09.2019
Assistant Store Manager
Joann Fabrics
04.2016 - 01.2018
Assistant Store Manager
Hancock Fabrics
02.2014 - 04.2016
Associate of Arts - Fashion And Design
Le Fashion Lab
High School Diploma -
Mill Creek High School
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