Chelsea Garcia
Los Angeles
Summary
Motivated and detail-oriented professional with a strong background in operational leadership and team training. Experienced in implementing effective after-school programs and collaborating with community partners to drive student success and engagement. Committed to fostering teamwork and improving program effectiveness.
Overview
11
11
years of professional experience
Work History
Site Director
Apollo After School
Alhambra, CA
02.2022 - Current
- Developed and implemented after-school programs to enhance student engagement and learning outcomes.
- Led staff training sessions to improve instructional techniques and classroom management skills.
- Collaborated with community partners to enrich program offerings and resources for students and families.
- Evaluated program effectiveness through regular assessments, adjusting strategies to meet diverse student needs.
Executive Assistant
Miniluxe
Beverly Hills, CA
10.2022 - 02.2026
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
- Streamlined communication between departments, enhancing collaboration and information flow.
- Managed travel arrangements and itineraries, optimizing logistics for efficiency.
- Prepared comprehensive reports and presentations for senior leadership, ensuring clarity and accuracy.
Server
Olive Garden
Manhattan Beach, CA
06.2017 - 09.2021
- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables efficiently, ensuring timely food delivery and accurate order fulfillment.
- Collaborated with kitchen staff to optimize workflow and maintain high-quality service standards.
Customer Service Representative
Entro USA
Los Angeles, CA
01.2015 - 05.2016
- Resolved customer inquiries through multiple communication channels, ensuring high satisfaction levels.
- Managed order processing and tracking, minimizing delays and improving service efficiency.
- Collaborated with teams to develop solutions for recurring customer issues, enhancing overall support quality.
- Trained new staff on best practices in customer interactions and system usage, fostering a knowledgeable workforce.
Education
High School Diploma -
West Adams Prepatory High School
Los Angeles, CASkills
- Operational leadership
- Operational planning
- Operations management
- Facility management
- Site coordination
- Project coordination
- Business development
- Bilingual
- Teamwork and collaboration
- Multitasking
- Relationship building and networking
- Public speaking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Assistant
Miniluxe
10.2022 - 02.2026
Site Director
Apollo After School
02.2022 - Current
Server
Olive Garden
06.2017 - 09.2021
Customer Service Representative
Entro USA
01.2015 - 05.2016
High School Diploma -
West Adams Prepatory High School