Chelsea Afolabi

Motivated university student with three years of customer service experience and two years in hospitality and tourism. Proven track record in delivering exceptional service and fostering strong customer relationships within high-pressure environments. Aspiring to leverage leadership, communication, and problem-solving skills in a distinguished restaurant setting to enhance guest experiences and contribute to operational success.

House of Praise, Redeemed Christian Church

Mississauga, ON—January 2025, 20 hours.

• Coordinated church event logistics, assisting in the setup and breakdown of large community events to ensure seamless operations, and timely execution.
• Enhanced community engagement by effectively communicating with church members, fostering a welcoming environment, and increasing volunteer participation by 15%.

Canada Food for Children Warehouse

Mississauga, ON—June 2022, 8 hours.

• Facilitated the efficient sorting and packaging of donations for distribution to local families in need, ensuring all items were categorized and ready for shipment.
• Collaborated with a team of volunteers to streamline inventory processes, significantly reducing sorting time by 20% and increasing warehouse productivity.

Church of St. Mark Lutheran Clothing/Bake Sale

Mississauga, ON—January 2022, 8 hours.

• Organized and managed sales booths at a clothing and bake sale, ensuring merchandise was neatly displayed and customer inquiries were promptly addressed.
• Contributed to fundraising efforts, helping raise over $500 for local outreach programs, exceeding the set financial goal by 10%.

Annual Open House BBQ

St Martin Secondary, Mississauga —June 2020, June 2022, 4 hours

• Contributed to the success of the Annual Open House BBQ by serving tables and providing exceptional customer service in a high-volume environment.
• Assisted with cooking simple meals and garnishing dishes, ensuring food was prepared efficiently and to a high standard.
• Supported kitchen staff in meal preparation, maintaining a clean and organized work area for smooth kitchen operations.
• Helped create a positive atmosphere for guests by ensuring timely and attentive service, enhancing the overall event experience.

Honor Roll, St. Martin Secondary School (2020–2024)

• Maintained an 80% average, and was consistently recognized for academic excellence, demonstrating a strong work ethic and dedication to personal growth.

Subject-Specific Award, St. Martin Secondary School (2024)

• Recognized for excellence in the subjects of English and Biology.

Ontario Smart Serve Certification

• Certified by the Alcohol and Gaming Commission of Ontario (AGCO), issued February 21, 2025