Showmik Das
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Retail Specialist- Key Holder
Freedom Mobile
07.2022 - Current
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Ensured a clean, organized store environment to enhance the shopping experience.
- Resolved customer complaints with professionalism and empathy, maintaining positive relationships.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Certified Senior Sales Associate
7-Eleven Inc.
08.2021 - 07.2022
- Increased overall sales by consistently achieving and exceeding performance targets.
- Improved store sales ranking within the district by effectively implementing sales strategies.
- Led team to achieve highest average transaction value in the region through upselling and cross-selling techniques.
- Promoted products and services using upselling and other sales strategies.
Education
BBA - Project Management
Yorkville University
Skills
- Store Operations
- Merchandise Display
- Team Leadership
- Organizational Skills
- Customer Service Excellence
- Staff Training
Timeline
Retail Specialist- Key Holder
Freedom Mobile
07.2022 - Current
Certified Senior Sales Associate
7-Eleven Inc.
08.2021 - 07.2022
BBA - Project Management
Yorkville University
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