Dynamic professional with extensive experience in tax administration and compliance. Known for effective communication and problem-solving skills, driving successful stakeholder relationships and team leadership. Committed to achieving organizational goals through strategic planning and operational excellence.
Overview
21
21
years of professional experience
Work History
Collections Contact Officer
Canada Revenue Agency
Surrey, British Columbia
07.2021 - Current
Assisted taxpayers with inquiries regarding their accounts and tax obligations.
Utilized internal software systems to track cases and manage documentation efficiently.
Enforced compliance with regulatory standards and company policies.
Collection of taxes and other government debts.
Initiate legal actions such as garnishments and liens.
Do searches to locate taxpayers and register liens on their properties.
Collections Contact Officer
Canada Revenue AGency
Penticton, British Columbia
06.2019 - 07.2020
Assisted taxpayers with inquiries regarding their accounts and tax obligations.
Utilized internal software systems to track cases and manage documentation efficiently.
Enforced compliance with regulatory standards and company policies.
Collection of taxes and other government debts.
Initiate Legal actions such as garnishments and liens.
Do searches to locate taxpayers and register liens.
Assistant Commissioner, Inland Revenue
Federal Board of Revenue, Pakistan
Islamabad, Pakistan
08.2015 - 08.2018
Developed and implemented strategic initiatives to enhance departmental operations.
Coordinated cross-departmental meetings to align project goals and objectives.
Analyzed data trends to inform policy recommendations and improve service delivery.
Managed budget allocations to ensure effective resource utilization across programs.
Mentored junior staff, providing guidance on best practices and professional development.
Oversaw project timelines, ensuring timely completion of strategic objectives and tasks.
Analyzed data collected through surveys or interviews used by the Commission in decision-making processes.
Collaborated with external stakeholders such as local businesses or community organizations to identify opportunities for collaboration or partnership building efforts.
Reviewed financial statements to ensure proper tax treatment of transactions.
Prepared detailed reports summarizing findings from tax audits and reviews.
Maintained detailed reports for all tax collection activities.
Inland Revenue Officer
Federal Board of Revenue
Islamabad, Pakistan
04.2005 - 08.2015
Analyzed tax policies to identify areas for improvement and alignment.
Collaborated with stakeholders to streamline tax administration processes.
Managed audits to ensure accurate revenue reporting and accountability.
Reviewed taxpayer submissions for accuracy and completeness in documentation.
Educated taxpayers on their rights and responsibilities when it comes to paying taxes.
Interacted with taxpayers, attorneys, accountants, and representatives to collect on delinquent taxpayer accounts and secure late returns.
Analyzed financial data from various sources to identify potential areas of noncompliance.
Conducted investigations of alleged criminal violations and made recommendations for criminal prosecutions and civil penalties.