Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ngoc Minh Chau Nguyen

Etobicoke,ON

Summary

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

3
3
years of professional experience

Work History

Shift Leader

CoCo Fresh Tea & Juice
01.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.

Data Analyst Virtual Intern

Goldman Sachs, Business Job Simulation on Forage
05.2024 - 07.2024
  • Acquired proficient command of Excel functionalities and data analysis techniques, including data cleansing, manipulation, and conditional formatting techniques.
  • Acquired proficiency in automation by learning to record macros and script in Visual Basic for Applications (VBA), developing two functional macros integrated with buttons using account sales data.
  • Gained expertise in data visualization and storytelling using Excel and PowerPoint by creating impactful charts and interactive dashboards.

Human Resources Intern

GE Aerospace Explore Human Resources on Forage
01.2024 - 04.2024
  • Completed a job simulation involving using key HR tools and skills to help improve the HR systems at GE Aerospace
  • Provided constructive feedback to a team member to help them develop and improve their performance
  • Implemented the Lean Methodology by applying it to a simple everyday routine or process
  • Prepared recommendations to managers in terms of which employees should receive pay rises or adjustments and established pay ranges

Education

Bachelor of Commerce - Healthcare Management

Humber College
Toronto, None
04-2026

Skills

  • Customer service focus
  • Team motivation
  • Strong verbal and written communication
  • Staff education and training
  • Multitasking
  • Risk Management
  • Problem-solving abilities
  • Reliability

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Data Analyst Virtual Intern

Goldman Sachs, Business Job Simulation on Forage
05.2024 - 07.2024

Human Resources Intern

GE Aerospace Explore Human Resources on Forage
01.2024 - 04.2024

Shift Leader

CoCo Fresh Tea & Juice
01.2022 - Current

Bachelor of Commerce - Healthcare Management

Humber College

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Ngoc Minh Chau Nguyen