Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tracey Nadeau

Calgary

Summary

At Canada Post, I excelled in enhancing customer satisfaction and delivery efficiency, showcasing strong route management and exceptional customer service skills. My proactive approach led to improved mail delivery times and strengthened community relations, demonstrating my ability to navigate challenges and collaborate effectively with team members.

Overview

34
34
years of professional experience

Work History

Letter Carrier

Canada Post
01.1990 - 06.2024
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Interacted with customers, accepted payments for parcels, and utilized PDT for accurate tracking.
  • Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.

Education

High School Diploma -

Lord Beaver Brook
Calgary, AB
06-1982

Skills

  • Delivery accuracy
  • Route navigation
  • Safety awareness
  • Memory retention
  • Load lifting
  • Mail sorting
  • Efficient driving
  • Route management
  • Weather tolerance
  • Teamwork and collaboration
  • Customer service
  • Time management abilities

Languages

English
Professional Working

Timeline

Letter Carrier

Canada Post
01.1990 - 06.2024

High School Diploma -

Lord Beaver Brook
Tracey Nadeau