Reliable trusted employee interested in helping with community needs. Routinely handled confidential information for customers and clients showing good judgement and strong interpersonal skills.
Overview
33
33
years of professional experience
Work History
Letter Carrier
United States Postal Service, USPS
07.2002 - 01.2024
Learned safe handling and delivery of mail and packages.
Assisted in sorting mail accurately for efficient distribution.
Adapted to various routes and delivery methods based on daily needs.
Utilized handheld devices for tracking deliveries and confirming receipts.
Delivered mail accurately and efficiently across designated routes.
Operated postal vehicles in compliance with safety regulations and traffic laws.
Sorted and organized mail for optimal route efficiency and delivery effectiveness.
Claims Supervisor
David Skelton, Chapter 13 Trustee
01.1991 - 07.2002
Supervised claims processing to ensure compliance with company policies and procedures.
Managed a diverse caseload, prioritizing tasks effectively to meet strict deadlines and maintain quality standards.
Fostered a positive work environment that promoted collaboration, teamwork, and open communication among staff members.
Monitored claim workflow, identifying bottlenecks and recommending process improvements to enhance efficiency.
Analyzed claim trends to inform strategic decision-making and improve customer service outcomes.
Conducted performance evaluations for staff, fostering professional development and accountability within the team.
Attended and assisted the Chapter 13 Trustee at U.S. Bankruptcy Court Hearings. Handled and accounted for payments with accuracy and performed various office duties which included correspondence and communications with Attorneys, Debtors and Creditors regarding their claims.
Education
No Degree - Paralegal Studies And Certificate Program
UCSD
San Diego, CA
01-1995
No Degree - General Education Studies
Southwestern College
Chula Vista, CA
01-1982
High School Diploma -
Bonita Vista High School
Bonita, CA
01-1979
Skills
Mail delivery
Route optimization
Safety compliance
Claims processing
Customer service
Communication skills
Package handling
Delivery accuracy
Route navigation
Postal regulations
Efficient driving
Parcel delivery
Weather tolerance
Interests
Enjoy participating in urban farming for overall physical and mental well-being
Gym Workouts
Volunteering for community initiatives to give back to local communities and make a positive impact
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Horseback Riding
Embracing outdoor adventures such as walking and bike riding
Timeline
Letter Carrier
United States Postal Service, USPS
07.2002 - 01.2024
Claims Supervisor
David Skelton, Chapter 13 Trustee
01.1991 - 07.2002
No Degree - Paralegal Studies And Certificate Program