Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Lawrence

Canadian Security Establishment, EDB | Desk P 4.4.109,ON

Summary

Skilled Administrative Officer with a solid background in client relations, mentoring, and organizational management. Known for exceptional organizational skills, flexibility, and a keen understanding of organizational needs. Proficient in Microsoft Office Suite, with a proven track record of enhancing team performance and providing strategic guidance to executives.

Overview

20
20
years of professional experience

Work History

Administrative Officer

Canadian Security Establishment (CSE)
12.2023 - Current
  • Manage daily calendars for multiple directors, optimizing time allocation and efficiency.
  • Oversee financial tracking and procurement processes, improving budget management and resource allocation.
  • Coordinate boardroom bookings and events, ensuring smooth and productive executive meetings.
  • Organize travel arrangements and streamlined communication and collaboration among team members.

Testing Analyst

Revenue Canada
09.2015 - 12.2023
  • Developed and revised testing conditions, prepared test cases, and reported on system deficiencies
  • Monitored production programs and analyzed testing output to ensure system updates.

Life Insurance Agent

World Financial Group
02.2021 - 01.2022
  • Conducted client interviews and presentations for group life and health insurance programs
  • Maintained client relationships with regular follow-ups and training, contributing to office revenue growth.
  • Collaborated with other departments such as underwriting or claims processing teams.

Paralegal

Raven, Cameron, Ballantyne and Yazbeck
06.2013 - 08.2015
  • Filed documents in various courts and drafted legal memoranda, pleadings, and client correspondence
  • Successfully represented in small claims and traffic court.
  • Participated in mediation sessions by preparing necessary materials and taking notes during meetings.

Executive Assistant

ICF MARBEK
02.2007 - 01.2011
  • Planned and scheduled meetings, managed director’s calendar, and created marketing materials
  • Produced minutes from internal meetings and organized events.

Regional Manager

Ontario Addiction Treatment Centre
01.2005 - 01.2007
  • Handled patient intake, billing, and resolved client complaints
  • Managed staff recruitment, training, and office supplies.

Education

LLQP, (Life License Qualifying Program)

IFSE Institute
Ottawa, ON
02-2021

Accredited Paralegal Diploma with Honors -

Herzing College
Ottawa, Ontario
01.2012

Medical Office and Laboratory Technician Diploma -

Career Canada College
Ottawa, Ontario
01.2000

Skills

  • Client Relations & Advising: Expertise in navigating client-related challenges and offering strategic advice on various issues
  • Presentation & Mentoring: Strong presentation skills with experience in creating and delivering impactful presentations Skilled in mentoring and guiding team members and executives
  • Flexibility & Adaptability: Demonstrated ability to adapt to changing organizational needs and work with diverse groups of people to address individual needs
  • Organizational Management: Proficient in managing schedules, events, and resource allocation for optimal efficiency

Timeline

Administrative Officer

Canadian Security Establishment (CSE)
12.2023 - Current

Life Insurance Agent

World Financial Group
02.2021 - 01.2022

Testing Analyst

Revenue Canada
09.2015 - 12.2023

Paralegal

Raven, Cameron, Ballantyne and Yazbeck
06.2013 - 08.2015

Executive Assistant

ICF MARBEK
02.2007 - 01.2011

Regional Manager

Ontario Addiction Treatment Centre
01.2005 - 01.2007

LLQP, (Life License Qualifying Program)

IFSE Institute

Accredited Paralegal Diploma with Honors -

Herzing College

Medical Office and Laboratory Technician Diploma -

Career Canada College

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Andrea Lawrence