Charlotte Sheya
Santa Barbara,BS
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Focused on customer satisfaction and team productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Consierge
Spark Yoga
05.2024 - Current
- Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered phone calls and enthusiastically greeted callers, solving issues effectively through active listening and dynamic communication skills.
Hostess
Brasserie Du Monde
06.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Facilitated cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Took orders, prepared beverages, and bussed tables.
Babysitter
Families In Sacramento
01.2016 - 09.2022
- Communicated positively with children and guardians.
- Organized and cleaned home after activities.
- Established safe play environment for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Shift Lead/Team Member
Nekter Juice Bar
06.2020 - 07.2021
- Trained staff on proper food preparation procedures, safety regulations, and productivity strategies.
- Maintained kitchen/store cleanliness and sanitation through correct procedures.
- Oversaw and completed food preparation.
- Operated register to process payments and collect cash payment.
Team Member
Baskin Robbins
05.2020 - 09.2020
- Fulfilled customer orders through optimal customer service skills.
- Motivated staff to perform at peak efficiency and quality.
Intern
Kaiser Permanente
06.2020 - 07.2020
- Met and worked with doctors at Kaiser Permanente to completed research and compile data.
Education
Nutrition Major
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2026
High School Diploma -
St. Francis High School
05.2022
Skills
Highly Organized
Hospitable & Professional
Teamwork & Collaboration
Willingness to Learn
Effective Communicator
Certification
- Certified Cycle Instructor - July 2022-Present
Timeline
Front Desk Consierge
Spark Yoga
05.2024 - Current
Hostess
Brasserie Du Monde
06.2023 - 08.2023
Shift Lead/Team Member
Nekter Juice Bar
06.2020 - 07.2021
Intern
Kaiser Permanente
06.2020 - 07.2020
Team Member
Baskin Robbins
05.2020 - 09.2020
Babysitter
Families In Sacramento
01.2016 - 09.2022
High School Diploma -
St. Francis High School
Nutrition Major
California Polytechnic State University-San Luis Obispo
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