Charlotte Gould
Dartmouth,NS
Summary
Detail-oriented Senior Beauty Consultant with proven expertise in customer service, training, and social media marketing. Committed to enhancing client satisfaction through personalized consultations and effective team leadership.
Overview
5
5
years of professional experience
Work History
Senior Beauty Consultant
Chatters Hair Salon
Dartmouth, NS
11.2023 - Current
- Trained junior beauty consultants on product knowledge and effective sales techniques.
- Developed tailored product recommendations based on individual client needs and preferences.
- Oversaw inventory management, ensuring optimal stock levels for high-demand products.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
Fast Food Cashier
Tim Hortons
Dartmouth, NS
08.2022 - 02.2024
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Guided new cashiers through operational procedures and service excellence standards to ensure consistent performance and customer satisfaction.
Swim Instructor
Zatzman Sportsplex
Dartmouth, NS
07.2021 - 12.2021
- Delivered comprehensive swim instruction to various skill levels, promoting confidence and ensuring safety in aquatic environments.
- Developed engaging lesson plans tailored to individual student needs and learning styles.
- Implemented and upheld safety standards throughout all aquatic activities to foster a secure environment for participants.
Education
Bachelor of Science - Biology
Saint Mary's University
Halifax04.2028
High School Diploma -
Dartmouth High School
Dartmouth, NS06.2024
Skills
- Strong organizational skills
- Team leadership
- Social media marketing
- Customer service
- Retail experience
- Detail-orientated
Timeline
Senior Beauty Consultant
Chatters Hair Salon
11.2023 - Current
Fast Food Cashier
Tim Hortons
08.2022 - 02.2024
Swim Instructor
Zatzman Sportsplex
07.2021 - 12.2021
Bachelor of Science - Biology
Saint Mary's University
High School Diploma -
Dartmouth High School