Lina Namou

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• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Managed inventory control systems effectively to minimize stock shortages or overstock situations that could impact profitability.
• Maintained an organized workspace by regularly restocking inventory and ensuring a clean environment for customers.
• Achieved monthly sales goals consistently by utilizing effective selling techniques tailored to individual customer needs.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Maintained counter and display areas for cleanliness and organization.
• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Maintained company's visual merchandise standards through general housekeeping and planograms.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

• Coordinated and scheduled tours for diverse businesses interested in renting workspace, showcasing the facilities and addressing inquiries effectively.
• Fulfilling front desk receptionist duties, utilized Nexudus to streamline appointment scheduling and establish profiles for new tenants, ensuring a seamless onboarding process.
• Managed invoicing on a monthly basis, demonstrating proficiency in financial administration and record-keeping.
• Provided exemplary customer service to tenants, oering assistance and maintaining positive tenant relations.
• Monitored and tracked maintenance needs, proactively addressing issues to ensure a well-maintained and evident workspace environment.
• Handled regular phone calls, demonstrating strong communication skills and responsiveness.
• Implemented rent reminders to tenants, contributing to timely and consistent payment cycles.
• -Entered and managed credit card information into the Nexudus system, ensuring accurate and secure financial transactions.
• Collaborated with tenants to maintain an organized workspace environment, fostering a cooperative and harmonious atmosphere.
• Orchestrated scheduling of meeting rooms and boardrooms for new joiners, optimizing space utilization.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Operating cash registers (open &close)
• Fitting room associate

• Organized and maintained a healthy food environment
• Customer service
• Supervised and trained new employees on cash and on the job.
• Catering for big events

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.