Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Charles Luke Thornley

London,ON

Summary

I am a 20-year-old Mechanical Engineering student at Western University. I am a uniquely skilled, interpersonally adept, natural born leader and I believe that I can bring positive real-world impact in any work environment I am placed in. I have gained some highly applicable skills while working for an eCommerce business that include product management and SEO manipulation. I also realized many organizational and interpersonal skills that I possessed while communicating with and adapting to customers, serving at Milestones Bar & Grill. I launched a music school during my last year of high school, where I was actively teaching youth who couldn't access lessons the fundamentals of guitar. I have involved myself in a variety of work and unique volunteer experiences that I believe have equipped me to thrive in a diverse range of work environments.

Overview

5
5
years of professional experience

Work History

Server

Milestones Bar + Grill
02.2023 - Current
  • Wait on restaurant patrons in a highly-charged, team-based environment.
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Actively adapt to a variety of customers to ensure a positive restaurant experience.

Digital Marketing / SEO Analyst

Aquatell Inc
06.2022 - 09.2024
  • Optimized web pages for Google search pages results
  • Analyzed competitors
  • Audited and maintained technical SEO compliance.
  • Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.

Product Catalog Manager

Aquatell Inc
06.2022 - 09.2024
  • Updated and added new products to the Aquatell website
  • Monitored competitor catalogs regularly for insights into industry trends and potential areas of improvement or differentiation.

Guest Experience Leader

McDonalds
06.2019 - 06.2022
  • Was responsible for a positive guest experience in the dining room.
  • Directed other crew members to address issues with cleanliness, order accuracy, and any other guest requirements.
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.

Education

Mechanical Engineering

Western University
London, Ontario
04.2027

Ontario Secondary School Diploma (OSSD) -

Saunders Secondary School
London, Ontario
06.2022

Skills

  • Outstanding Communication and Interpersonal Skills
  • Natural Leadership Capabilities
  • Rapid, Open-Minded Learner
  • Highly Adaptable
  • Proficient Management Ability
  • Precise Attention To Detail
  • High Capability For Heavy Workload

Volunteer Experience

  • Music School Operator, Musixcool - Guitar Lessons, 09/01/22, 06/30/23, Created and operated a music school where children were taught guitar for free.
  • Volunteer Snowboard Instructor, Boler Mountain - Snow School, 01/01/19, 03/31/19
  • Orientation Week Engineering Soph, Western University - 08/01/2024, Present, Part of a team to help support first year students and assist throughout the year.

Timeline

Server

Milestones Bar + Grill
02.2023 - Current

Digital Marketing / SEO Analyst

Aquatell Inc
06.2022 - 09.2024

Product Catalog Manager

Aquatell Inc
06.2022 - 09.2024

Guest Experience Leader

McDonalds
06.2019 - 06.2022

Mechanical Engineering

Western University

Ontario Secondary School Diploma (OSSD) -

Saunders Secondary School
Charles Luke Thornley