Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
BusinessDevelopmentManager

Charity Chung

Oshawa,Ontario

Summary

Determined first year student looking for more opportunities to further my skills and understanding in the working environment.

Overview

4
4
years of professional experience

Work History

Banquet Captain

Royal Ashburn Golf Course
05.2021 - 08.2025
  • Assisted in coordinating banquet setups, ensuring timely and organized arrangements.
  • Adapted to varying guest needs, providing exceptional customer service throughout events.
  • Trained new servers.
  • Main supervisor to ensure that the rest of the event was managed.
  • Works multiple positions when needed and adaptable to situations.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ran meetings for training purposes and was the face of royal ashburn banquet open houses.
  • Advanced Safe Check Food Handlers Degree certified with a 90%+ pass.


Customer Service Representative

Lakeridge Ski Resort
12.2024 - 03.2025
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Processed ticket sales and rentals efficiently, ensuring accuracy in transactions and inventory management.
  • Shared numerous promotions and coupon updates with the customers
  • Implemented strict rules to follow to the customers.
  • Guided ski campers to ski and snowboard school, as well as private lessons.

Server

The Court at Pringle Creek
12.2023 - 11.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • served a variety of food (including breakfast, lunch, and dinner specials) choices to elderly residents
  • Includes memorizing variety pf orders and making sure residents are always satisfied with their order.
  • Atria Retirement training course certified

Education

Bachelor of Science - Kinesiology Co-op

Trent University
Peterborough
04-2030

Skills

  • Am able to communicate effectively with others
  • Staff supervision
  • Food safety
  • Professional and courteous
  • Hardworking dedicated, reliable
  • Efficient in managing time and/or prioritize multiple tasks at once
  • Strong attention to detail
  • Works well in fast paced environments
  • Self-motivated and possesses a strong and passionate desire to meet personal and physical goals

Languages

Korean
Professional Working

Interests

  • Food Blogging
  • Dancing (not ballet)
  • Interior Design
  • Embracing, engaging, and promoting outdoor/physical activity to others and for myself
  • Running
  • I enjoy cooking for friends and family gatherings
  • Gym Workouts
  • Fashion and Style

Timeline

Customer Service Representative

Lakeridge Ski Resort
12.2024 - 03.2025

Server

The Court at Pringle Creek
12.2023 - 11.2024

Banquet Captain

Royal Ashburn Golf Course
05.2021 - 08.2025

Bachelor of Science - Kinesiology Co-op

Trent University

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Charity Chung