Angeline Dacumos
Daly City
Summary
Diligent Banquet Captain applying many years of creating quality dining and event experiences. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events.
Overview
7
7
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Banquet Captain
Touchstone Golf
09.2021 - Current
- Led banquet staff to ensure smooth event execution and guest satisfaction.
- Coordinated setup and teardown of banquet events according to client specifications.
- Trained new team members on service standards and operational procedures.
- Communicated with kitchen staff to align menu items with event requirements.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
Food Runner
St Regis Hotel
01.2019 - Current
- Delivered food orders promptly to guests throughout the hotel dining areas.
- Communicated with kitchen staff to ensure timely and accurate meal preparation.
- Assisted servers in setting up and clearing tables during busy service periods.
- Organized and stocked supplies to support smooth restaurant operations daily.
- Delivered food to guests in a timely manner while following safety protocols.
Floor Manager
Moscone Center
05.2024 - 06.2024
- Supervised daily operations and staff management at large event venue.
- Coordinated logistics for events, ensuring timely setup and breakdown.
- Trained and mentored staff on customer service standards and safety protocols.
- Collaborated with vendors to maintain service quality during events.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Created daily work schedules for staff members according to the needs of the business.
Education
St Paul High School
Manila, PhilippinesSome College (No Degree) -
St Paul University
Manila, PhilippinesSkills
- Proven ability multi task and able to serve more than one customer at a time presenting menus and answering questions about menu items, making recommendations upon request
- Can adapt well to changes and pressures in the workplace; and work effectively with diverse group of p Good judgment, problem solving and interpersonal skills Ability to work for long hours
- Hardworking, energetic, and reliable, recognized for assuming additional responsibilities
Additional Skills
- Proficient with Microsoft Word
- Familiarity with point of sale terminals
Languages
English
Native/ Bilingual
tagalog
Native/ Bilingual
Certification
- I am part of our hotel's every month safety meeting program.
- Employee of the month (St Regis Hotel)Food Handler CardsRBS Certification (Alcohol)
Timeline
Floor Manager
Moscone Center
05.2024 - 06.2024
Banquet Captain
Touchstone Golf
09.2021 - Current
Food Runner
St Regis Hotel
01.2019 - Current
St Paul High School
Some College (No Degree) -
St Paul University