Charis HIll-Brace
Calgary,AB
Summary
Experienced Supervisor leading team members to work with a goal-focused and task-oriented approach. Developed excellent team and time management skills with a proven ability to handle responsibilities and manage stressful situations. Effectively trained new hires, provided timely feedback, and implemented effective leadership skills. Excellent communication and listening skills utilized to provide exceptional customer service and maintain team morale.
Overview
10
10
years of professional experience
Work History
Supervisor
The Shoe Co.
08.2018 - Current
- Oversaw daily operations of the store, ensuring proper workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain store standards and ensure compliance of organizational policies with the team
- Mentored newly hired associates and provided training for their development
- Handled customer complaints, resolved issues, and adjusted approach to meet dynamic and changing needs
- Monitored associate's time management to coach and increase productivity
- Helped build junior associates in their career development by sharing knowledge from years of experience
- Reported performance metrics by time segments to direct focus areas
Windshield Repairer
DECO Windshield Repair
05.2022 - 05.2022
- Utilized specialized tools and equipment to remove and fix windshield cracks and chips
- Communicated with customers to explain repair options and provide cost estimates
- Ensured all work complied with safety regulations and industry standards
- Maintained accurate and trackable records of jobs completed and materials used
Violin Teacher
Entrepreneur
01.2014 - 12.2020
- Ability to provide basic to intermediate level violin training
- Provided basic and entry-level coaching to students
- Students ranged from 5 to 40 years of age, with an emphasis on teaching youth predominantly
Education
Bachelor of Arts - English
Mount Royal University
Calgary, AB04.2024
Skills
- Experienced teaching, training and mentoring
- Goal-focused and task-oriented approach in working
- Proven staff/team management
- Able to work well independently, unsupervised and collaboratively
- Effective verbal and written communicator
Languages
English
Native or Bilingual
French
Professional Working
Volunteer Work
- Soles4Souls (2023)
- connect First Social Entrepreneurs (2023)
- Innovation Spirit (2022)
- Passion to Purpose (2019)
Additional Information
I'm constantly trying to develop and improve myself by constantly self-studying and gaining new achievements. I enjoy writing. reading, volunteering and getting involved in various projects that interest me.
Timeline
Windshield Repairer
DECO Windshield Repair
05.2022 - 05.2022
Supervisor
The Shoe Co.
08.2018 - Current
Violin Teacher
Entrepreneur
01.2014 - 12.2020
Bachelor of Arts - English
Mount Royal University
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