Charanjeet Kaur
Edmonton,AB
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
2
2
years of professional experience
Work History
Shift Leader, Cashier
Dairy queen
10.2023 - Current
- Handled customer inquiries quickly while providing accurate information regarding menu items and promotions.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Enhanced training programs, accelerating onboarding processes for new team members.
- Coordinated shift schedules to optimize labor efficiency and coverage requirements.
- Led team in executing daily operations, ensuring adherence to company standards and protocols.
Warehouse Packer
Hello Fresh
03.2024 - 01.2025
- Assembled and packed orders according to customer specifications.
- Conducted routine quality inspections of ingredients and packaging, reporting discrepancies to supervisors.
- Operated packaging machinery, performing routine maintenance to minimize downtime and enhance productivity.
- Packaged food items efficiently, ensuring adherence to quality standards and safety protocols.
IELTS Trainer
Gurvinder Singh
01.2023 - 08.2023
- Developed tailored lesson plans to enhance student understanding of IELTS test components.
- Implemented interactive teaching methods to engage students and improve language acquisition.
- Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.
- Organized workshops focusing on test-taking strategies and time management skills for IELTS candidates.
Education
High School Diploma -
Norquest College
Edmonton, AB04-2025
Skills
- Project management coordination
- Stock handling
- Cash management
- Team leadership
- Problem-solving
- Customer service focus
- Positive attitude
- Flexible schedule
Affiliations
- Hope Mission Sock Drive Volunteer, Edmonton – Worked alongside JUST SERVE to manage a donation booth downtown, providing socks to people experiencing homelessness. Attended all preparatory sessions to fully support the event's objectives and help maximize outreach impact.
- Community Clean-Up Participant, Edmonton – Participated in various school and neighborhood clean-up projects, showcasing strong collaboration skills, dependability, and a commitment to environmental care.
Accomplishments
- Recognized as Employee of the Month at [Dairy Queen] for surpassing performance goals and showing strong leadership.
- Consistently maintained a 98% order packing accuracy at , improving overall team productivity.
- Directed Dairy Queen shift team to boost customer satisfaction ratings by 22% within a quarter.
Leadership Experience
- Guided and supported new team members at Dairy Queen, reducing the time required for onboarding by 20%.
- Gained proficiency in multiple roles at HelloFresh through cross-training, enhancing team adaptability and coverage.
Availability
FULL TIME
Timeline
Warehouse Packer
Hello Fresh
03.2024 - 01.2025
Shift Leader, Cashier
Dairy queen
10.2023 - Current
IELTS Trainer
Gurvinder Singh
01.2023 - 08.2023
High School Diploma -
Norquest College
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