CHANTELLE LEVI

• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Supported sales team members to drive growth and development.
• Answered inbound calls, chats and emails to facilitate customer service.

• Answered inbound calls, chats and emails to facilitate customer service.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.

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• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Developed positive relationships with customers through friendly interactions.

• Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

• Greeting customers and receiving written prescription or refill requests
• Verifying the information is complete and accurate
• Establishing and maintain patient profiles
• Preparing and processing medical insurance claim forms and records
• Typing prescribed medications and affixing labels
• Filling bottles with correct medications
• Double checking prescriptions are filled correctly
• Maintaining proper storage and security conditions for drugs
• Cleaning and maintain equipment or work areas according to prescribed methods.

• Preparing and serving meals and snacks and running errands
• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements
• Assists patients by providing personal services, such as, bathing, dressing, and grooming.

• Responsible for providing information on health insurance plans, coverage options, premiums, health coverage benefits; and inputting accurate customer information for determining eligibility for tax credits and subsidies.