Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantelle Gamino

Toronto

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

McDonald's
10.2018 - 08.2024
  • Established with maintaining cleanliness in line with company standards.
  • Contributed to exceeding standards in all internal quality checks.
  • Performed clearly and positively with co-workers and management Assisted management with Inventory.
  • Pursued learning opportunities to advance knowledge and take on the leadership position
  • Developed strong cooperative relationships with coworkers and managers
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Cross-trained and provided back up for customer service managers.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Frequently inspected production area to verify proper equipment operation.

Key Holder Leader

Menchies
09.2016 - 11.2017
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging Frozen and Dried products.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Resolved Mechanical issues quickly to maintain productivity goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Created appealing displays for routine arrangements and special promotions.
  • Managed over 20 customers per day
  • Improved customer service by projecting friendly and knowledgeable attitude.

Education

Perfect Attendance Certificate (2018) In Course Achievement - Pre Health Science

George Brown College
Toronto, ON
09.2018

High School Diploma -

Central Technical High School
Toronto, ON
06.2016

Skills

  • Crew Monitoring
  • Training Junior Team Members
  • Task Delegation
  • Customer Service
  • Interpersonal Communication Skills
  • Attention to Detail
  • Organize Inventory
  • Retail Inventory Management
  • Operational Procedures
  • Cooking Procedures
  • Rotation Procedures
  • POS Inventory System Operation

Certification

  • Food Handler Training - 09/22/2016 - 09/30/2021
  • Employee Of The Month , McDonald's - April 2021
  • Canadian Centre For Occupational Health and Safety - Dec 2021
  • Health and Safety Award - April 2022
  • Hu- A- Kam Enterprise Inc Milestone Recognition - 5 Years


Timeline

Team Leader

McDonald's
10.2018 - 08.2024

Key Holder Leader

Menchies
09.2016 - 11.2017

Perfect Attendance Certificate (2018) In Course Achievement - Pre Health Science

George Brown College

High School Diploma -

Central Technical High School

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Chantelle Gamino