Chantale Daigle
Glace Bay,NS
Summary
Professional with experience in providing exceptional client care and support. Skilled in managing client relationships, problem-solving, and ensuring client satisfaction. Strong focus on team collaboration and achieving results, adapting to changing needs with ease. Reliable, organized, and adept at communication and multitasking, ready to make significant impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Care Coordinator
Feit Physiotherapy
05.2022 - Current
Wellness Advisor
Leaf and Root Wellness Market
06.2022 - 02.2023
Server/ Bartender
Montana's
01.2018 - 03.2020
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Server/Bartender
Portside Beer Garden
07.2019 - 10.2019
Sales Associate
Pseudio
09.2017 - 01.2018
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
Laborer/ Event Coordinator
Bailles Ard Nature Trails, CBRM
06.2017 - 08.2017
Bartender/Server
Amadeo's Italian Bistro
06.2016 - 06.2017
Hair Stylist
Aspirations
09.2015 - 06.2016
Customer Service-Deli
Foodland
06.2014 - 09.2014
Education
Bachelor of Social Work -
University of Calgary
02.2025
Bachelor of Science - Psychology
Cape Breton University
Sydney, NS01.2022
Cosmetology Diploma -
Cape Breton Business College
Sydney, NS06.2016
High School Diploma - Academic French
Centre Scolaire Etoile de l'Acadie
Sydney, NS01.2013
Skills
- Verbal Communication
- Mental health awareness
- Self-care strategies
- Harm reduction approaches
- Adaptive team player
- Resource navigation
- Technologically savvy
- High-energy attitude
- Crisis intervention techniques
- Grief and loss support
- Empathy
- Active listening skills
- Mental health support
- Crisis management
Languages
English
French
Certification
- First Aid Certification
- Mental Health First Aid
- ASIST (Applied Suicide Intervention Skills Training)
- Naloxone Training
- SAFEtalk training
- Changing Minds Workshop
Timeline
Wellness Advisor
Leaf and Root Wellness Market
06.2022 - 02.2023
Client Care Coordinator
Feit Physiotherapy
05.2022 - Current
Server/Bartender
Portside Beer Garden
07.2019 - 10.2019
Server/ Bartender
Montana's
01.2018 - 03.2020
Sales Associate
Pseudio
09.2017 - 01.2018
Laborer/ Event Coordinator
Bailles Ard Nature Trails, CBRM
06.2017 - 08.2017
Bartender/Server
Amadeo's Italian Bistro
06.2016 - 06.2017
Hair Stylist
Aspirations
09.2015 - 06.2016
Customer Service-Deli
Foodland
06.2014 - 09.2014
Bachelor of Science - Psychology
Cape Breton University
Cosmetology Diploma -
Cape Breton Business College
Bachelor of Social Work -
University of Calgary
High School Diploma - Academic French
Centre Scolaire Etoile de l'Acadie
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