Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chan Eol Mike Park

Toronto,ON

Summary

Motivative and passionate individual looking to pursue the next step of career on IT field. Possessing understanding of networking, system management, cloud computing with excellent customer service and communicating skills. Excellent team player with strong desire to improve knowledge and skills.

Overview

11
11
years of professional experience

Work History

Store Manager

Gong Cha Waterfront
07.2022 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Sergeant

Republic Of Korea, Air Force
08.2016 - 08.2018
  • Managing and maintaining facilities in the unit.
  • Inspecting and managing fire protecting equipments
  • Designing disaster prevention plans and protocols
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Intern

SR Corp
02.2015 - 04.2016
  • Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
  • Fostered better understanding of complex documents by translating technical manuals, legal contracts.
  • Enhanced website experience of foreign customers by providing english version of website.

Volunteer

YWAM Tanzania
06.2013 - 08.2013

Enhanced education of elementary school children by organizing and leading math tutoring sessions.

Education

Diploma - Computer System Technician

Seneca College of Applied Arts And Technology
North York, ON
12.2023

Diploma - Hotel Operation Management

George Brown College
Toronto, ON
06.2020

Skills

  • Microsoft Azure
  • Amazon Web Services
  • Linux & Windows server
  • Microsoft office
  • Active Directory
  • Store Merchandising
  • Customer Relations
  • Training and Mentoring
  • Team Building and Leadership
  • POS Systems

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Store Manager

Gong Cha Waterfront
07.2022 - Current

Sergeant

Republic Of Korea, Air Force
08.2016 - 08.2018

Intern

SR Corp
02.2015 - 04.2016

Volunteer

YWAM Tanzania
06.2013 - 08.2013

Diploma - Computer System Technician

Seneca College of Applied Arts And Technology

Diploma - Hotel Operation Management

George Brown College
Chan Eol Mike Park