Chanelle Rivet
Belleville,ON
Overview
15
15
years of professional experience
Work History
Massage Therapist
Massage Addict
09.2021 - Current
- Performed clinical impressions, assessments and plan of care for clients
- Ensured a clean and safe work environment for the clients and employees
- Practiced professional ethics
- Performed various testing
- Kept up with charting for every client
- Performed various types of techniques
- Performed hydrotherapy
- In good standing with CMTO
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
Massage Therapist
Algonquin College
01.2015 - 12.2017
- Company Overview: School Clinic
- Performed clinical impressions, assessments and plan of care for clients
- Ensured a clean and safe work environment for the clients and employees
- Practiced professional ethics
- Performed various testing
- Kept up with charting for every client
- Performed various types of techniques
- Performed hydrotherapy
- School Clinic
Hairstylist
Cut and Go Hair Salon
01.2010 - 12.2016
- Suggest hair style compatible with client's physical features or determine style from client's instructions and preferences
- Cut, trim, taper, curl, wave, perm and style hair
- Apply bleach, tints, dyes or rinses to color, frost or streak hair
- Analyze hair and scalp condition and provide basic treatment or advice on beauty care treatments for scalp and hair
- Perform receptionist duties and order supplies
- Offer coaching to fellow hairstylist
- Gained hairstylist experience at the following salons First Choice Hair Cutters, Annytime Hair Salon between 2007 – 2009
District Manager
Subway
10.2014 - 10.2016
- Extreme focus on customer satisfaction
- Trained, supported and ensured that all managers and employees are following procedures and guidelines
- Coordinated staff meetings and events
- Coordinated store events
- Reviewed, adjusted and approved store schedules
- Strived for operational excellence in stores
- Be present for store’s evaluations
- Helped create and train supervisors and assistant managers
- Took care of customer comments
- Made sure that all equipment’s are in good operation
- High standard food quality control
- Ensured that all managers are respecting their food cost and labour cost targets
Assistant Manager
Subway
07.2013 - 10.2014
- Greeted and provided information to customers
- Received and processed payments by cash, credit card and automatic debit
- Wrapped or placed merchandise in bags
- Calculated total payments received at end of work shift
- Accepted, processed and prepared take-out orders; Such as School Orders, Party Platters and Giant Subs
- Responsible to Open and/or Close the restaurant with quick, clean and accurate procedures
- Bread baking expert
- Perform assistant manager tasks such as; Banking, orders, paper work and training employees
Sandwich Artist/Supervisor
Subway
01.2012 - 07.2013
- Greeted and provided information to customers
- Received and processed payments by cash, credit card and automatic debit
- Wrapped or placed merchandise in bags
- Calculated total payments received at end of work shift
- Accepted, processed and prepared take-out orders; Such as School Orders, Party Platters and Giant Subs
- Responsible to Open and/or Close the restaurant with quick, clean and accurate procedures
- Bread baking expert
- Perform assistant manager tasks such as; Banking, orders, paper work and training employees
Education
Cupping Certification -
Arlene Fleming, R.Ac., RMT
Ottawa, On11.2021
Massage Therapy -
Algonquin College
Ottawa, ON01.2021
Part 1 and Part 2 -
La Cite Collégiale
Ottawa, ON01.2007
12ieme année - DESO -
Ecole Secondaire Catholique de Casselman
Casselman, ON01.2006
Skills
- Bilingual - Advanced in French & English
- Current professional liability and malpractice insurance
- Skilled in providing high-quality support to clients and addressing inquiries promptly and effectively
- Strong focus on accuracy and quality in all administrative tasks, from data entry to report preparation
- Experienced with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and various office management software
- Excellent at prioritizing tasks and managing multiple deadlines in fast-paced environments
- Committed to maintaining the privacy and confidentiality of sensitive information
Timeline
Massage Therapist
Massage Addict
09.2021 - Current
Massage Therapist
Algonquin College
01.2015 - 12.2017
District Manager
Subway
10.2014 - 10.2016
Assistant Manager
Subway
07.2013 - 10.2014
Sandwich Artist/Supervisor
Subway
01.2012 - 07.2013
Hairstylist
Cut and Go Hair Salon
01.2010 - 12.2016
Massage Therapy -
Algonquin College
Part 1 and Part 2 -
La Cite Collégiale
12ieme année - DESO -
Ecole Secondaire Catholique de Casselman
Cupping Certification -
Arlene Fleming, R.Ac., RMT