Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nicolas Tremblay-Foisy

Montreal,QC

Summary

Dynamic and customer-oriented professional with over 13 years of experience in the medical clinic domain, seeking a full-time receptionist position at La clinique Action Sport Physio de Montréal Ouest. Fluent in both French and English, I am eager to contribute strong organizational skills, attention to detail, and excellent communication abilities to ensure efficient patient management and satisfaction.

Overview

16
16
years of professional experience

Work History

Massage Therapist

Bota Bota spa-sur-l'eau
Montreal
09.2014 - Current
  • Contributing to customer retention by offering tailored service packages.
  • Analyzing patient needs to determine treatment plans by reviewing their medical records and current treatments.
  • Providing therapeutic and relaxation massages to clients as per their needs.

Massage Therapist

Spa Énergie Forme
Gatineau
02.2011 - 08.2014
  • Building strong client relationships to ensure their loyalty.
  • Managing appointments and treatment follow-ups to ensure client satisfaction.
  • Maintaining a clean and safe environment in the massage room.

Massage Therapy Instructor

Académie de massage et d'Orthothérapie
Gatineau
09.2012 - 05.2013
  • Delivering massage therapy courses to students.
  • Planning and preparing lessons.
  • Assessing student progress and providing constructive feedback.
  • Encouraging the development of practical and theoretical skills in students.

Warehouse Worker

Dumoulin Électronique
Gatineau
03.2009 - 08.2010
  • Unloading and transferring incoming goods to the storage area.
  • Cleaning workstations and storage areas.
  • Preparing shipments, packaging goods (wrapping, packaging, and pallet labeling).
  • Handling products, cartons, and heavy objects manually or using handling equipment.
  • Adhering to safety measures when moving through hazardous areas.

Administrative Assistant

Assurances Pierre E.Martin Inc.
Gatineau
04.2008 - 10.2008
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered questions from customers regarding products and services offered by the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Some College (No Degree) - Massage Therapy

Académie De Massage Et D'Orthothérapie
Gatineau, QC
08-2011

DEC - Communication, Arts And Letters

CEGEP De L'Outaouais
Gatineau, QC
06-2008

Skills

  • Proficient in major computer programs
  • Strong bilingual proficiency in French and English
  • Excellent customer service skills, with a focus on providing outstanding patient care
  • Exceptional communication abilities, vital for clear and effective interactions with patients and colleagues
  • Proven experience in a medical clinic setting, highlighting familiarity with clinic operations and patient management

Languages

French
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Massage Therapist

Bota Bota spa-sur-l'eau
09.2014 - Current

Massage Therapy Instructor

Académie de massage et d'Orthothérapie
09.2012 - 05.2013

Massage Therapist

Spa Énergie Forme
02.2011 - 08.2014

Warehouse Worker

Dumoulin Électronique
03.2009 - 08.2010

Administrative Assistant

Assurances Pierre E.Martin Inc.
04.2008 - 10.2008

Some College (No Degree) - Massage Therapy

Académie De Massage Et D'Orthothérapie

DEC - Communication, Arts And Letters

CEGEP De L'Outaouais

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Nicolas Tremblay-Foisy