Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHANEL RAYMUNDO

Scarborough,ON

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent leadership skills to any setting.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lounge Server

The Keg Steakhouse + Bar - Esplanade
06.2022 - 04.2023
  • Suggested courses, drinks and desserts to meet customer needs and accomplish upsell objectives.

Server

Against the Grain
06.2022 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Head of Sales Department

Goodlife Fitness
03.2022 - 05.2022
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Front Desk Associate

Goodlife Fitness
08.2020 - 03.2022
  • Organized facility tours to connect with prospective customers and proactively address objections with knowledgeable responses
  • Facilitated front desk operations for busy high-volume hotel
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.

Lead Bartender

Kelsey's Roadhouse
03.2019 - 03.2020
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Server Shift Leader

Swiss Chalet Restaurant
06.2018 - 03.2019
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Dog Walker - Volunteer

Peterborough Humane Society, Animal Shelter
11.2018 - 12.2018
  • Provided dogs with exercise and fresh air to promote good health.

Residence Advisor

Campus Living Centre's
07.2017 - 05.2018
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
  • Interfaced with residents to address and resolve complaints or grievances
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.

Trip - Volunteer

Missions, Campbellsville University Varsity Volleyball
08.2015 - 08.2015
  • Worked closely with team members to deliver non-perishable food items to multiple families in Costa Rica.

Afterschool Program - Team Leader

Children's, East Scarborough Boys & Girls Club
09.2014 - 03.2015
  • Maintained safety and security of all children involved in program
  • Assigned responsibilities and tasks to volunteers and staff members
  • Recruited, coached and supported program volunteers.

House League Coach - Volunteer

Volleyball, Scarborough Titans Volleyball Club
09.2012 - 06.2013
  • Supported those around me with good sportsmanship, cooperation and responsibility among athletes and coaching staff.

Education

Diploma - Pre-Service Firefighter Education And Training

Fleming College
Peterborough, ON
06.2019

Criminal Justice

Campbellsville University
Campbellsville, Kentucky

Skills

  • Firefighting:
  • Ladders, Ropes, Rescue tools & Equipment
  • Fire Control Operations
  • Auto-Extrication
  • Confined Space Awareness
  • Communication
  • Mentoring and coaching
  • Hospitality Management
  • POS System Expertise

Certification

First Aid: CPR (C)

Conflict Resolution Skills Certification

Addictions & Mental Illness Understanding the Relationship - Certification

Mental Health Awareness & Support - Certification Leadership Insights for Thinking Differently - Certification Trauma Overview & Awareness - Certification

Restorative Justice Guiding Principles for Communities and Organizations - Certification

Timeline

Lounge Server

The Keg Steakhouse + Bar - Esplanade
06.2022 - 04.2023

Server

Against the Grain
06.2022 - 09.2022

Head of Sales Department

Goodlife Fitness
03.2022 - 05.2022

Front Desk Associate

Goodlife Fitness
08.2020 - 03.2022

Lead Bartender

Kelsey's Roadhouse
03.2019 - 03.2020

Dog Walker - Volunteer

Peterborough Humane Society, Animal Shelter
11.2018 - 12.2018

Server Shift Leader

Swiss Chalet Restaurant
06.2018 - 03.2019

Residence Advisor

Campus Living Centre's
07.2017 - 05.2018

Trip - Volunteer

Missions, Campbellsville University Varsity Volleyball
08.2015 - 08.2015

Afterschool Program - Team Leader

Children's, East Scarborough Boys & Girls Club
09.2014 - 03.2015

House League Coach - Volunteer

Volleyball, Scarborough Titans Volleyball Club
09.2012 - 06.2013

Diploma - Pre-Service Firefighter Education And Training

Fleming College

Criminal Justice

Campbellsville University

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CHANEL RAYMUNDO