Chandler Johnson
Windsor,Canada
Summary
Knowledgeable Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Manager
Aerosports Trampoline Parks
06.2022 - Current
- Collaborated with stakeholders to align departmental goals with organizational objectives.
- Directed budget management efforts, ensuring efficient allocation of resources across projects.
- Facilitated training programs that improved staff productivity and operational efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Manager
Sky Zone Trampoline Park
05.2021 - 06.2022
- Led cross-functional teams to optimize operational processes and improve service delivery.
- Developed and implemented strategic initiatives to enhance employee engagement and retention.
- Analyzed performance metrics to identify areas for improvement and streamline workflows.
- Mentored junior managers, fostering professional growth and enhancing team capabilities.
- Spearheaded quality assurance initiatives, resulting in enhanced service standards and customer satisfaction.
Court Monitor
Sky Zone Trampoline Park
09.2017 - 06.2021
- Monitored court activities to ensure compliance with safety regulations.
- Assisted in managing participant flow and maintaining facility order.
- Conducted regular inspections of equipment for operational safety.
- Trained new staff on court procedures and safety protocols.
- Developed strategies to enhance customer engagement during events.
- Kept games moving by maintaining game rules and managing game conflicts.
Event Host
Sky Zone Trampoline Park
09.2017 - 06.2021
- Facilitated engaging events by coordinating activities and managing schedules for diverse groups.
- Implemented safety protocols to ensure compliance during events, enhancing participant experience.
- Mentored junior staff members in effective event management techniques, fostering a collaborative work environment that led to stronger team performance.
- Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
- Managed event logistics and operations.
Education
College Diploma - Tourism-Travel Program
St. Clair College
Windsor On08-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Operations management
- Policy implementation
- Conflict resolution
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Manager
Aerosports Trampoline Parks
06.2022 - Current
Manager
Sky Zone Trampoline Park
05.2021 - 06.2022
Court Monitor
Sky Zone Trampoline Park
09.2017 - 06.2021
Event Host
Sky Zone Trampoline Park
09.2017 - 06.2021
College Diploma - Tourism-Travel Program
St. Clair College