Chandeep Singh
Customer Support Representative
Brampton,Ontario
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Support Associate
FedEx Trade Networks
Mississauga, ON
03.2019 - Current
- Provided primary customer support to global customers of the company.
- Answered questions and resolved issues of customer and co workers to maintain process flow better suggesting offers to attract potential customers.
- Liaised between corporate decision- customer on issues involving shipments and inventory.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
Education
Master of Science - Clinical Research, Drug Safety And Pharmacovigilance
05.2001 -
Skills
Report preparation
Complaint resolution
Sales expertise
Service standard compliance
Training development aptitude
Creative problem solving
Staff education and training
Timeline
Customer Support Associate - FedEx Trade Networks
03.2019 - Current
Punjab Technical University - Master of Science, Clinical Research, Drug Safety And Pharmacovigilance
05.2001 -