Chandandeep Kaur
Winnipeg,Canada
Summary
Airport Security Screening Officer with experience in advanced screening technologies, risk assessment, and conflict resolution. Committed to public safety, regulatory compliance, and delivering professional service in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Screening Officer
GardaWorld
Winnipeg, Manitoba
06.2022 - Current
- Ensure the safety and security of passengers and non-passengers by conducting thorough screening of individuals and their belongings, while maintaining the highest standards of vigilance and professionalism.
- Control access to restricted areas in the airport.
- Engage with the traveling public by delivering exceptional customer service, with professionalism and integrity, while effectively operating in a dynamic and challenging environment.
- Provide courteous greetings, clear directions, and accurate information to passengers throughout the screening process to ensure a smooth, efficient experience.
- Proficiently operate advanced screening technologies, including X-ray imaging systems, walk-through metal detectors, and full-body scanners, to ensure effective security screening.
- Report and escalate incidents via pre-established communication channels.
- Adhere to regulations and standard operating procedures while applying sound judgment and critical thinking to ensure effective decision-making.
Banking Advisor
Royal Bank of Canada (RBC)
Winnipeg, Manitoba
10.2021 - 03.2022
- Deliver exceptional customer service by anticipating and fulfilling client needs, creating a positive and memorable experience.
- Collaborate effectively within a team, and work independently to establish and maintain strong, productive relationships with clients and colleagues.
- Efficiently navigated multiple computer applications and software simultaneously to manage account openings and closures, process payments, transfer funds, and resolve transaction inquiries, while maintaining composure and professionalism during high-volume, back-to-back customer calls.
- Demonstrated strong listening and communication skills by actively engaging with clients, identifying their needs, and providing tailored advice, while maintaining clear and effective communication.
- Responsible for protecting each client’s account by ensuring that no information is divulged without identifying them and following the policies and procedures.
Manager/ Crew Member
McDonald’s Restaurant
North Vancouver, BC
01.2018 - 07.2021
- Warmly greet customers upon arrival, and provide menu suggestions while accurately taking orders at both the front counter and drive-thru, ensuring a friendly and efficient service experience.
- Delivered fast, accurate, and high-quality service to ensure an excellent customer experience while effectively and professionally resolving customer complaints.
- Led and supervised crew members by coordinating daily activities and ensuring efficient preparation, portioning, and service of food
- Manage incoming phone calls and perform administrative duties, including payroll processing, recordkeeping of inventory, repairs, and waste management.
- Operated cash registers and processed customer payments accurately through cash, credit, and other payment methods.
- Assisted the General Manager with key operational tasks, including staff scheduling, inventory ordering, and team development initiatives.
Education
Hospitality Management Diploma -
Vancouver Community College
Vancouver, B.C.04.2019
Bachelor’s in Science -
Guru Nanak Dev University
Amritsar, Punjab05.2016
Skills
- Interpersonal skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Cash handling
- Detail-oriented
- Leadership
- Problem solving
- Time management
- Translation
- Punctual
- Well-organized
- Quick learner
- Adaptability
References
Available on Request
Certification
- CLASS 5F
References
References available upon request.
Timeline
Screening Officer
GardaWorld
06.2022 - Current
Banking Advisor
Royal Bank of Canada (RBC)
10.2021 - 03.2022
Manager/ Crew Member
McDonald’s Restaurant
01.2018 - 07.2021
Hospitality Management Diploma -
Vancouver Community College
Bachelor’s in Science -
Guru Nanak Dev University
Similar Profiles
Michael SheltonMichael Shelton
Armed Security Officer at GardaWorldArmed Security Officer at GardaWorld
Jake HalversonJake Halverson
Security Officer at GardaWorldSecurity Officer at GardaWorld
Earnest PeairsEarnest Peairs
Armed Security Officer / Unarmed at GardaworldArmed Security Officer / Unarmed at Gardaworld
Caleb BergmannCaleb Bergmann
SOC Analyst at DayforceSOC Analyst at Dayforce
Sukhveer KaurSukhveer Kaur
Registered Nurse (Operation Room)-Full Time) at RG Stone Multispecialty HospitalRegistered Nurse (Operation Room)-Full Time) at RG Stone Multispecialty Hospital