Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Satindervir Sidhu

Brampton,ON

Summary

Dynamic Truck Dispatcher with proven expertise at Avengers Trans in route optimization and load assignment. Skilled in enhancing driver performance through effective monitoring and feedback. Committed to delivering exceptional customer service while ensuring timely deliveries. Proficient in invoice processing and vehicle maintenance, fostering strong relationships with drivers and clients alike.

Overview

13
13
years of professional experience

Work History

Truck Dispatcher

Avengers Trans
Brampton, Ontario
07.2020 - Current
  • Processed invoices, bills of lading and other documents related to truck dispatching.
  • Provided customer service by responding to inquiries from customers regarding shipments.
  • Monitored driver performance and provided feedback on areas for improvement.
  • Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
  • Managed the maintenance of vehicles including scheduling preventative maintenance inspections.
  • Resolved any issues or problems that arose during transport operations.
  • Verified driver log books were accurate prior to completing payroll.
  • Assigned loads to drivers based on customer requirements and availability.
  • Prepared manifests and shipping documents for each load dispatched.
  • Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
  • Ensured all paperwork was completed accurately and in a timely manner.
  • Maintained communication with drivers regarding routes, load information and delivery updates.
  • Developed strong relationships with drivers through effective communication and problem-solving skills.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Adhered to safety regulations while monitoring vehicle performance throughout trips.

Flatbed Truck Driver

Avengers Trans
Brampton, Ontario
07.2020 - Current
  • Maintained accurate logbook of hours worked, mileage, fuel usage and rest breaks.
  • Stayed up-to-date on changing traffic laws and regulations in assigned region.
  • Performed pre-trip inspections on equipment prior to departure from terminal.
  • Secured loads by using chains, straps, blocks or other appropriate methods as needed.
  • Ensured proper handling of hazardous materials according to DOT guidelines.
  • Drove long distances in all weather conditions while obeying speed limits.
  • Checked load to ensure it was secure and balanced.
  • Routinely serviced truck including checking fluid levels, tire pressure, brakes and lights.
  • Conducted daily walk around inspections of truck to check for any damage or leaks.
  • Utilized GPS navigation systems for efficient routing of deliveries.
  • Delivered goods to customers in a timely manner within specified deadlines.
  • Inspected vehicles for mechanical items and safety issues prior to departure.
  • Verified accuracy of paperwork associated with the load being delivered.
  • Followed safety regulations when loading and unloading cargo.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Conducted daily DOT pre-trip inspections according to set checklist.

Uber Driver

Uber
Toronto, Ontario
11.2017 - 01.2020
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Offered riders information about local attractions and restaurants.

Office Administrative Assistant

Hamdard Weekly
Mississauga, ON
06.2012 - 04.2017
  • Developed forms and procedures to improve workflow efficiency.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Collected data from various sources to create accurate financial statements on a monthly basis.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Responded promptly to customer inquiries via email or phone.
  • Provided administrative support to multiple departments within the organization.

Education

Tourism - Travel Services Management - Tourism - Travel Services Management

Humber College
Toronto, None
09-2013

Skills

  • Route optimization
  • Load assignment
  • Driver performance monitoring
  • Invoice processing
  • Vehicle maintenance
  • Customer service

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Truck Dispatcher

Avengers Trans
07.2020 - Current

Flatbed Truck Driver

Avengers Trans
07.2020 - Current

Uber Driver

Uber
11.2017 - 01.2020

Office Administrative Assistant

Hamdard Weekly
06.2012 - 04.2017

Tourism - Travel Services Management - Tourism - Travel Services Management

Humber College

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Satindervir Sidhu