Chance Snow
Mississauga,Canada
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Lindt & Sprungli
05.2025 - 10.2025
- Assisted customers with product selection and provided tailored recommendations.
- Managed point-of-sale transactions efficiently, ensuring accurate cash handling.
- Maintained store presentation standards through regular merchandising updates.
- Cultivated customer relationships to enhance loyalty and repeat business.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crop Picker/General Worker
Living Earth Farm
08.2024 - 12.2024
- Exhibited excellent organizational abilities by keeping track of harvested products accurately.
- Adhered to all applicable food safety standards during the harvesting process.
- Utilized problem solving skills to identify solutions for issues encountered during harvesting operations.
- Maintained cleanliness of work area including harvesting equipment used on a daily basis.
- Followed instructions from supervisors regarding specific tasks assigned daily.
- Observed strict adherence to quality control procedures while ensuring high yield rates.
Customer Service, Barista, & Food Preparation
Capital B Café
11.2022 - 09.2023
- Maintained high standards of cleanliness in the café area and equipment used for food and drink preparation.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
- Operated cash registers and handled cash and card transactions.
- Trained new baristas on proper coffee preparation techniques.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
- Collaborated with team members to ensure a positive customer experience from start to finish.
Education
Bachelor of Science (B.S.) - Chemistry
University of Toronto
Mississauga04.2028
Skills
- Friendly and outgoing
- Time management
- Problem-solving
- POS system operation
- Quality control
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Reliable and dependable
- Adaptability
- Hospitality and professionalism
Languages
English
Native or Bilingual
Certification
- Food Handler's License
Timeline
Sales Associate
Lindt & Sprungli
05.2025 - 10.2025
Crop Picker/General Worker
Living Earth Farm
08.2024 - 12.2024
Customer Service, Barista, & Food Preparation
Capital B Café
11.2022 - 09.2023
Bachelor of Science (B.S.) - Chemistry
University of Toronto