Chaley-anne Atwood
Calgary,Canada
Summary
Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of customer service principles and team management.
Overview
10
10
years of professional experience
Work History
Bar Manager/ Corporate trainer
Blanco Cantina Gateway
08.2021 - Current
- Manages all liquor orders and invoices as well as all stock and inventory.
- Creates training modules and incentives to engage staff in tequila and cocktail sales
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards at all new Blanco/ Anejo Locations.
- Streamlined inventory management for optimal stock levels and reduced waste.
Server
Hotel Arts Poolside
04.2021 - 08.2021
- Gave exemplary service in a fine dining environment while also providing a fun and exciting experience to guests
- Demonstrated the ability to manage multiple functions in a fast paced environment while delivering exceptional guest service
- Served food and beverages promptly with focused attention to customer needs.
server/bartender/manager
Boston Pizza Canmore
09.2014 - 01.2019
- Maintained full bar service while also managing the service well
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Managed large party reservations as well as a full staff on busy nights, supervising floor cuts, duties and guest complaints
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Canmore Collegiate High School
06.2017
Skills
- Learning new menus quickly
- Team Leadership
- Strong Liquor Knowledge
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Customer Relationship Building
Timeline
Bar Manager/ Corporate trainer
Blanco Cantina Gateway
08.2021 - Current
Server
Hotel Arts Poolside
04.2021 - 08.2021
server/bartender/manager
Boston Pizza Canmore
09.2014 - 01.2019
High School Diploma -
Canmore Collegiate High School
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