Summary
Work History
Education
Skills
Timeline
Generic

CHALANI GAMAGE

Courtenay,Canada

Summary

Seeking a full-time job position to showcase skills and contribute to optimal resource utilization, driving maximum profits and upholding organizational values. Excited to embrace new challenges in a dynamic environment where efficiency and adaptability are valuable assets to overall business operations.

Work History

CUSTOMER EXPERIENCE ASSOCIATE

Bank of Nova Scotia
03.2024 - Current
  • Taking a proactive approach to discovering our customers’ needs and listening to understand what they are asking for
  • Processing day-to-day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing knowledge by introducing clients about the banking products and assisting them to better manage their banking needs

RETAIL ASSOCIATE / BARISTA

Hot Chocolate & Cake-Bread
01.2023 - 05.2024
  • Process customer’s payments & Barista
  • Assist customers and keep sales floors stocked and organized
  • Greets and receives customers in a welcoming manner
  • Clean and sanitize work areas and perform duties to assist team members

CUSTOMER SERVICE – Front Office & Finance (Part Time)

Subhani (Pvt) Ltd
09.2019 - 11.2022
  • Cashier, pay roll, handling cash floats & preparing monthly statements
  • Monthly stock count & clerical work (bookkeeping)
  • Dealing with customers & Handling customers wants and needs

MANAGEMENT TRAINEE - FINANCE

Wacoal Lanka (Pvt.) Ltd. & S. W. Associate
06.2018 - 01.2021
  • Use of MS Office packages & database systems.
  • Dealing with customers and suppliers in person and through phone.
  • Handling of cash floats & assist in monthly stock audits.
  • Obtain supplier invoices, entering to the database and communicate to head office.
  • Verification of local trading supplier invoices and book keeping.


Education

DIP. IN BUSINESS ADMINISTRATION - GENERAL MANAGEMENT

North Island College
Courtenay, BC
12.2024

ENTREPRENURSHIP DEVELOPMENT TRAINING PROGRAMME - undefined

Ministry of Skills Development & Vocational Training, Vocational Training Authority
08.2020

CERTIFICATE IN COMPUTER APPLICATIONS ASSISTANT (MS OFFICE) - undefined

Nenasala Information Center
05.2018

PRELIMINARY CERTIFICATE IN MARKETING - undefined

Sri Lanka Institute of Marketing Council of Education
04.2018

FOUNDATION OF ENGLISH & INFORMATION TECHNOLOGY - undefined

Siksil Institute of Business & Technology (Pvt.) Ltd
11.2017

Skills

  • Multitasking
  • Administrative and office support
  • Teamwork and collaboration
  • Problem-solving
  • Customer relationship management
  • Microsoft office expertise
  • Transaction processing
  • Branch operations

Timeline

CUSTOMER EXPERIENCE ASSOCIATE

Bank of Nova Scotia
03.2024 - Current

RETAIL ASSOCIATE / BARISTA

Hot Chocolate & Cake-Bread
01.2023 - 05.2024

CUSTOMER SERVICE – Front Office & Finance (Part Time)

Subhani (Pvt) Ltd
09.2019 - 11.2022

MANAGEMENT TRAINEE - FINANCE

Wacoal Lanka (Pvt.) Ltd. & S. W. Associate
06.2018 - 01.2021

ENTREPRENURSHIP DEVELOPMENT TRAINING PROGRAMME - undefined

Ministry of Skills Development & Vocational Training, Vocational Training Authority

CERTIFICATE IN COMPUTER APPLICATIONS ASSISTANT (MS OFFICE) - undefined

Nenasala Information Center

PRELIMINARY CERTIFICATE IN MARKETING - undefined

Sri Lanka Institute of Marketing Council of Education

FOUNDATION OF ENGLISH & INFORMATION TECHNOLOGY - undefined

Siksil Institute of Business & Technology (Pvt.) Ltd

DIP. IN BUSINESS ADMINISTRATION - GENERAL MANAGEMENT

North Island College

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CHALANI GAMAGE