Chaker Hamza
Vancouver,BC
Summary
Detail-oriented and adaptable individual with a strong background in customer service and team collaboration, also safety procedures and guest relations. Proficient in training and mentoring junior staff, ensuring a high standard of service and compliance in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
Hunter & Barrel
Perth, Australia
01.2025 - 02.2026
- Supervised dining room operations to ensure efficient service and guest satisfaction.
- Trained and mentored junior waitstaff on menu knowledge and customer service techniques.
Flight Attendant
Air Creebec
Montreal, QC
07.2022 - 11.2024
- Delivered exceptional in-flight service to enhance passenger experience and satisfaction.
- Ensured compliance with safety regulations and emergency procedures during flights.
- Collaborated with team members to maintain cabin cleanliness and organization.
- Assisted passengers with special needs, providing personalized support throughout the flight.
Waiter/Head Bartender
San Antonio Steakhouse
Montreal, QC
12.2020 - 07.2022
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and enhance food presentation.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
Bartender
Taboo Bar
Montreal, QC
09.2018 - 04.2020
- Prepared and served a diverse range of cocktails efficiently under high-pressure conditions.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Engaged with customers to provide exceptional service and enhance overall bar experience.
Education
Private Pilot Licence - Pilot Training
Cargair
Montreal, QC10-2021
High School Diploma -
Lucien-page High School
Montreal, QC06-2018
Skills
- High volume dining menu memorization
- Guest relations management
- Customer service
- Attention to detail
- First aid
- Team collaboration
- Safety emergency procedures
- Public speaking
- Problem-solving
Languages
English
Full Professional
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Certification
First aid certification
Flight attendant training completed on DHC8-100 + 300
Fire fighting on board an aircraft
Handling of dangerous goods
Timeline
Head Waiter
Hunter & Barrel
01.2025 - 02.2026
Flight Attendant
Air Creebec
07.2022 - 11.2024
Waiter/Head Bartender
San Antonio Steakhouse
12.2020 - 07.2022
Bartender
Taboo Bar
09.2018 - 04.2020
Private Pilot Licence - Pilot Training
Cargair
High School Diploma -
Lucien-page High School