Chahrazed Chikhaoui
Montreal
Summary
Dynamic Quality Assurance Specialist with a proven track record at Haleon, adept at implementing validation techniques and driving customer satisfaction. Expert in documentation control and corrective actions, I enhance product quality through rigorous testing and effective issue resolution, fostering collaboration and continuous improvement across teams.
As quality professional with focus on delivering high standards, effective in improving processes and ensuring product integrity. Known for strong team collaboration and adaptability to changing needs. Expertise in quality management systems and root cause analysis, with reliable and results-oriented approach.
Overview
5
5
years of professional experience
Work History
MES Project Quality Specialist
Haleon
05.2023 - Current
- Secured approval for system validation, including Operational Qualification and Performance Qualification.
- Approved electronic batch record designs to enhance documentation efficiency.
- Provided technical support for PAS-X and SAP applications, ensuring system reliability.
- Managed test processes through ALM, overseeing defect management and resolution.
- Mapped change management processes to streamline operational workflows.
- Conducted user training and managed access to optimize system utilization.
- Created and monitored change control processes for effective project oversight.
- Elevated product quality through rigorous testing and proactive improvement strategies.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Quality Assurance Specialist
GlaxoSmithKline Consumer Healthcare
10.2020 - 04.2023
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
- Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
- Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments.
- Improved product quality and customer satisfaction by identifying and resolving defects before market release.
- Enhanced efficiency of QA department, introducing metrics-driven performance evaluations.
- Enhanced team collaboration, leading cross-functional meetings to discuss quality assurance findings and improvements.
- Ensured compliance with industry quality standards by conducting thorough product testing and audits.
- Maintained up-to-date knowledge of regulatory changes, ensuring product compliance across multiple markets.
- Participation in internal audits.
Quality Control Analyst
Pfizer
12.2019 - 10.2020
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
- Inspected items and compared against standards to meet regulatory requirements.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Supported continuous improvement initiatives by analyzing data trends and recommending process enhancements.
- Created and revised procedures, checklists and job aids to reduce errors.
Education
Master of Science - Medicinal And Pharmaceutical Chemistry
Université Mouloud Mammeri
Tizi-Ouzou10-2017
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Université Mouloud Mammeri
Tizi-Ouzou10-2015
Skills
- Preventive actions
- Customer satisfaction
- Documentation control
- Failure modes and effects analysis
- Fishbone diagrams
- Quality management systems
- Corrective actions
- Quality metrics
- Validation techniques
- Issue resolution
- Decision-making
- Internal audits
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
MES Project Quality Specialist
Haleon
05.2023 - Current
Quality Assurance Specialist
GlaxoSmithKline Consumer Healthcare
10.2020 - 04.2023
Quality Control Analyst
Pfizer
12.2019 - 10.2020
Master of Science - Medicinal And Pharmaceutical Chemistry
Université Mouloud Mammeri
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Université Mouloud Mammeri
Similar Profiles
Joel DenyerJoel Denyer
Regional Payroll Business Analyst at HaleonRegional Payroll Business Analyst at Haleon
Natalie M. Cortés MirandaNatalie M. Cortés Miranda
Manufacturing Operator GMP at HaleonManufacturing Operator GMP at Haleon
Jacob DaviesJacob Davies
Senior Packaging Technician at HaleonSenior Packaging Technician at Haleon