Chad Bartlett
Summary
Accomplished Lead Ramp Agent with a proven track record at Swissport, enhancing on-time performance and customer satisfaction through expert aircraft marshalling and effective team collaboration. Skilled in ground support operations and adept at fostering a positive work environment, significantly boosting team morale and operational efficiency. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 6 years of aviation experience.
Overview
8
8
years of professional experience
Work History
Lead Ramp Agent
Cargojet
12.2020 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Coordinated ground crew activities to complete objectives on schedule.
- Drove forklifts, pallet jacks and other equipment to move materials.
Lead Ramp Agent
Swissport
11.2016 - 11.2020
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
Education
High School Diploma -
Hants North Rural High School
Kennetcook, NS06.2015
Skills
- Aircraft Marshalling
- Ground Support Equipment Operation
- Airport Security Regulations
- Baggage handling
- Teamwork and Collaboration
- Willing to Learn
- Time Management
Languages
English
Professional Working
Timeline
Lead Ramp Agent
Cargojet
12.2020 - Current
Lead Ramp Agent
Swissport
11.2016 - 11.2020
High School Diploma -
Hants North Rural High School
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