Jhosselin Leon
Burlingame
Summary
Results-driven Lead Ramp Agent with expertise in supervising operations and ensuring safety adherence. Proven ability to train team members and coordinate processes for efficient aircraft handling.
Overview
4
4
years of professional experience
Work History
Lead Ramp Agent
Swissport USA
Millbrae
12.2024 - Current
- Supervised ramp operations to ensure timely aircraft departures.
- Coordinated baggage handling to ensure timely loading and unloading operations.
- Trained new ramp agents on safety protocols and operational procedures.
- Monitored ground support equipment for proper functioning and maintenance needs.
- Collaborated with flight crews to facilitate smooth aircraft transitions.
- Assisted in enforcing safety regulations and best practices among team members.
- Managed communication between ground staff and air traffic control to facilitate smooth operations.
- Conducted daily briefings to align team on safety updates and operational objectives.
- Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
- Verified accuracy of freight weights against documentation before loading onto aircrafts.
- Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Prepared documents related to flight operations such as load sheets, gate passes, manifests.
- Collaborated with airline personnel regarding changes in departure times or gate assignments.
Teacher's Assistant
District of San Mateo
San Mateo
08.2022 - 12.2024
- Supported students with individualized learning plans and resources.
- Collaborated with educators to implement instructional strategies effectively.
- Facilitated small group activities to enhance student engagement and understanding.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Monitored student progress and provided feedback to teachers regularly.
- Assisted teachers in lesson planning and classroom management activities.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Communicated with parents regarding student needs and classroom updates.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Organized classroom materials and maintained a clean learning environment.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Supervised children and participated with children in activities.
- Participated in professional development workshops to improve teaching assistance skills.
- Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.
Education
High School Diploma -
Oakland International High School
Oakland, CA05-2021
Skills
- Baggage handling
- Ground support equipment
- Preflight inspections
- Flight coordination
- Safety compliance
- Aircraft operations
- Team collaboration
- Communication with pilots
- Document preparation
- Problem solving
- Process optimization
- Time management
- Flight scheduling coordination
- Aircraft towing
- Load planning
- Ground support equipment operation
- Airline procedures knowledge
- Aircraft marshalling
- Hazardous materials handling
- Airport security regulations
- Ramp operations management
- Baggage management
- Water service
- Aircraft tug operation
- Weight/balance loading
- Crew assistance
- Pushback and towing
- Airfield safety regulations
- Customer service
- Equipment inspection
- Ramp checklist completion
- Aviation regulations
- Load planning communication
- Ramp service
- Loading and unloading
Timeline
Lead Ramp Agent
Swissport USA
12.2024 - Current
Teacher's Assistant
District of San Mateo
08.2022 - 12.2024
High School Diploma -
Oakland International High School