Chad Baciocco
Outlet Manager
Studio City,CA
Summary
Motivated and ambitious individual with ten years of experience in the guest services and hospitality industries. Seeking to embark on a career with a reputable company to achieve experience, personal growth and team working skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Bartender/Server
Hilton Los Angeles / Universal City
08.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/Server
La Valencia Hotel
2 2023 - 06.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Assisted in curating menu items, daily specials and wine pairings.
Outlet Manager
Hotel Republic
11.2022 - 02.2023
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
Lead Bartender/Server/Banquet Captain
L’Auberge Del Mar
05.2018 - 10.2022
- Performed in a high volume and diligent work place.
- Created and maintained professional relationships with guests.
Marketing Host/Campus Ambassador
Rockstar Energy
04.2017 - 08.2019
- Streamlined marketing processes to maximize efficiency without sacrificing quality or impact.
- Established partnerships with industry influencers, expanding the company''s reach within target markets.
Education
Associate of Business Administration - Business Administration
Palomar College
San Marcos, CA 02.2020 - Current
Affiliations
Hosted events to promote Rockstar Energy including campus activities and market outreaches.
Worked with Luded Events to plan and promote events at NOVA SD, PARQ SD, and BLOOM SD.
Certification
Event Planning certification from San Diego State University
References
Virginia Meyers - La Valencia Director of Restaurants - (858) 551-3703
Richard Manalo - Hotel Republic Food & Beverage Manager - (425) 262-9999
Traci Maloney - 333 Pacific Food & Beverage Manager - (619) 581-9405
Timeline
Bartender/Server
Hilton Los Angeles / Universal City
08.2023 - Current
Outlet Manager
Hotel Republic
11.2022 - 02.2023
Event Planning certification from San Diego State University
03-2021
Associate of Business Administration - Business Administration
Palomar College
02.2020 - Current
Lead Bartender/Server/Banquet Captain
L’Auberge Del Mar
05.2018 - 10.2022
Marketing Host/Campus Ambassador
Rockstar Energy
04.2017 - 08.2019
Bartender/Server
La Valencia Hotel
2 2023 - 06.2023
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