Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Alonso

Colton

Summary

Results driven administrative professional with experience at Arrowhead Regional Medical Center, specializing in streamlining workflows and enhancing medical education support. Skilled in office administration, relationship management, and process improvement, with a proven ability to solve problems efficiently. Proficient in Microsoft Office Suite and database systems, recognized for exceptional organizational abilities and contributing to a 20% improvement in student onboarding efficiency.

Overview

5
5
years of professional experience

Work History

Public Service Employee

Arrowhead Regional Medical Center
06.2021 - Current
  • Provided comprehensive administrative support to ensure the smooth operation of the Graduate Medical Education (GME) department.
  • Managed student rotations, including onboarding, scheduling, and maintaining compliance records.
  • Coordinated badge access requests for medical students, ensuring timely processing and resolution of access issues.
  • Acted as the primary point of contact for medical students and program coordinators, addressing inquiries and troubleshooting concerns.
  • Processed EPIC access requests, submitted eCSORs, and coordinated training requirements for incoming students.
  • Maintained and updated databases and spreadsheets to track student information, credentialing, and compliance.
  • Drafted and proofread correspondence, emails, and official documents for accuracy and clarity.
  • Assisted in the planning and coordination of meetings, orientations, and training sessions for medical students and faculty.
  • Communicated with hospital departments, faculty, and security teams to facilitate smooth student onboarding and rotations.
  • Ensured adherence to hospital policies, compliance regulations, and accreditation requirements.
  • Identified and implemented process improvements to enhance efficiency in administrative workflows.
  • Assisted in preparing reports and documentation for hospital administration and accreditation bodies.

Retail Associate

Ross Dress for Less
02.2020 - 03.2021
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Warehouse Associate

Amazon
06.2020 - 11.2020
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Bachelor of Science - Business Administration And Management

University of California, Riverside
Riverside, CA
06-2025

Associate of Science - Business Administration And Management

San Bernardino Valley College
San Bernardino, CA
05-2022

Skills

  • Office administration & clerical support
  • Calendar management & scheduling
  • Document preparation, proofreading & editing
  • Data entry & record-keeping
  • Meeting coordination & minute-taking
  • Professional email & business correspondence
  • Compliance & policy adherence
  • Strong verbal & written communication
  • Customer-focused problem-solving
  • Conflict resolution & de-escalation
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Process improvement & workflow optimization
  • Time management & prioritization
  • Ability to work independently & as part of a team
  • Multi-tasking in fast-paced environments
  • Training & onboarding new employees

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Public Service Employee

Arrowhead Regional Medical Center
06.2021 - Current

Warehouse Associate

Amazon
06.2020 - 11.2020

Retail Associate

Ross Dress for Less
02.2020 - 03.2021

Bachelor of Science - Business Administration And Management

University of California, Riverside

Associate of Science - Business Administration And Management

San Bernardino Valley College

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Carmen Alonso