Karamjeet Kaur
Brampton
Summary
Motivated and detail-oriented professional with experience in office administration, customer service, and logistics operations. Skilled in managing administrative tasks, organizing documentation, and providing excellent client support in fast-paced environments. Recognized for strong communication, time management, and problem-solving abilities. Eager to contribute to a law office setting by supporting case management, maintaining accurate records, and ensuring smooth day-to-day operations with professionalism and discretion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SCI Logistics
09.2024 - Current
- Respond to customer inquiries and provide accurate information regarding products and services.
- Manage customer accounts, process orders, and ensure accuracy in billing and recordkeeping.
- Handle returns, exchanges, and complaints in line with company policies.
- Coordinate with logistics teams to ensure timely and accurate order deliveries.
- Maintain inventory records and promote safety and compliance across operations.
Office Administrator
Roadship Freight Systems
01.2021 - 10.2023
- Oversaw daily administrative operations, organized documentation, and managed correspondence.
- Processed invoices, maintained office supplies, and supported bookkeeping and data entry tasks.
- Scheduled meetings, managed calendars, and assisted management with clerical and coordination duties.
- Facilitated communication among departments, ensuring smooth workflow and timely reporting.
Administrative Assistant & English Language Instructor
Global Milestone (IELTS Coaching Center)
03.2020 - 06.2021
- Scheduled appointments and maintained records for student and visa-related consultations.
- Collected and organized client documents for student and visitor visa applications.
- Assisted in preparing and submitting visa applications, ensuring accuracy and compliance with guidelines.
- Taught English language courses for IELTS and PTE students, focusing on grammar, speaking, and writing skills.
- Prepared invoices, managed fee records, and maintained accurate documentation for client accounts.
- Provided exceptional support to students and clients, maintaining a professional and confidential environment.
Education
Supply Chain Management & Logistics
Canadore College
Mississauga, ON12.2022
Business Management
Canadore College
Brampton, ON04.2022
Master of Commerce - undefined
Panjab University
Chandigarh, India01.2021
Bachelor of Commerce - undefined
Panjab University
Chandigarh, India01.2019
Skills
- Office Administration & Clerical Support
- Legal & Confidential Documentation Handling
- Customer Service & Client Relations
- Records Management & Filing Systems
- Calendar Management & Scheduling
- Microsoft Office Suite (Word, Excel, Outlook)
- SAP & Data Entry
- Inventory and Supply Management
- Time Management & Attention to Detail
- Communication & Interpersonal Skills
LANGUAGES PROFICIENCY
English
Hindi
Punjabi
French (Beginner)
Certification
- Pharmacy (DEP)
- Hero School, Brampton, ON
- September 2024 – December 2024
Timeline
Customer Service Representative
SCI Logistics
09.2024 - Current
Office Administrator
Roadship Freight Systems
01.2021 - 10.2023
Administrative Assistant & English Language Instructor
Global Milestone (IELTS Coaching Center)
03.2020 - 06.2021
Business Management
Canadore College
Master of Commerce - undefined
Panjab University
Bachelor of Commerce - undefined
Panjab University
Supply Chain Management & Logistics
Canadore College
ADDITIONAL STRENGTHS
- Strong organizational and observation skills
- Skilled in multitasking and prioritizing work under deadlines
- Ability to handle sensitive and confidential information with integrity
- Quick learner with adaptability to new software and office systems