Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Cesar Cruz-Santos

Los Angeles

Summary

Dynamic professional with a proven track record at Lenscrafters Luxottica, excelling in customer relations, conflict resolution, and exemplifying efficiency in operational work. Dependably so, I consistently enhance productivity and satisfaction through effective communication and time management. Recognized for building strong customer relationships and achieving sales targets while maintaining a positive and professional demeanor. With years of work experience in different and complex fields I have accumulated all the necessary skills to learn quick and be an effective member and leader of any team.

Overview

5
5
years of professional experience

Work History

Sales, Patient Care, and Lab Captain

Lenscrafters Luxottica
11.2024 - Current
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Worked to build relationships with customers and built potential for additional sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Food Preparation Worker

Chipotle
08.2024 - 04.2025
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Consistently maintained Punctuality early in the morning with a positive and professionally effective attitude, boosting morale of the team and keeping results consistent and according to standard

Barista

Starbucks
07.2023 - 07.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • dependably served as both support to the team and operation while actively being a strong and vital part of function
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sales and Labor

Best Frame
06.2020 - 06.2023
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excelled in customer satisfaction and communications while ensuring proficient flow of tasks and operations
  • Proven ability to learn quickly and adapt to new situations.

Education

History

Los Angeles Valley College
Van Nuys, CA

High School Diploma -

Northridge Academy High
Northridge, CA
06-2023

Skills

  • Excellent verbal and written communication skills
  • Adaptable
  • Bilingual
  • Highley personable
  • Customer relations
  • Positive and professional
  • Conflict resolution
  • Time management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Websites

Timeline

Sales, Patient Care, and Lab Captain

Lenscrafters Luxottica
11.2024 - Current

Food Preparation Worker

Chipotle
08.2024 - 04.2025

Barista

Starbucks
07.2023 - 07.2024

Sales and Labor

Best Frame
06.2020 - 06.2023

History

Los Angeles Valley College

High School Diploma -

Northridge Academy High

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Cesar Cruz-Santos