Celia Kenney
Tulare
Summary
Detail-oriented candidate with exceptional verbal and written communication skills. Established in office administration and customer service, effectively coordinating multiple departments. Adept at data entry and problem-solving, ensuring customer satisfaction and compliance with company policies.
Overview
5
5
years of professional experience
Work History
Cashier
Freeway Toyota
Hanford
08.2022 - 02.2026
- Greeted customers providing answers to any questions they had about the store's products and services.
- Assisted customers with vehicle inquiries and service appointments promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures and customer services.
Receptionist /Rental Coordinator
Freeway Toyota
Hanford
08.2022 - 02.2026
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided information about vehicles, services, and promotions to potential customers clearly.
- Coordinated rental contracts and agreements with customers, vendors and ensured compliance with company policies.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Assisted in training new staff on rental procedures and customer service protocols.
Office Assistant
Freeway Toyota
Hanford
03.2021 - 08.2025
- Handled confidential material with discretion in accordance with company regulations.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Organized and filed classified information into chronological, alphabetical or numerical order.
- Assisted with purging inactive files following retention schedules set forth by department policies.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Dinuba High School
Dinuba, CA05-2020
Associate of Arts -
Reedley College
Reedley, CA12-2025
Associate of Science - Radiology & Nursing
Reedley College
Reedley, CA05-2026
Skills
- Exceptional Verbal/Written Communication
- Organizational Skills
- Office administration
- Data entry
- Customer Service
- Team Coordination
Timeline
Cashier
Freeway Toyota
08.2022 - 02.2026
Receptionist /Rental Coordinator
Freeway Toyota
08.2022 - 02.2026
Office Assistant
Freeway Toyota
03.2021 - 08.2025
High School Diploma -
Dinuba High School
Associate of Arts -
Reedley College
Associate of Science - Radiology & Nursing
Reedley College