Celeste Robillard
Toronto,Ontario
Summary
Dedicated mental health worker with 8 years of experience in providing compassionate care and support to clients. Adept at organizing and managing administrative tasks, with strong attention to detail and a commitment to efficiency. Seeking to leverage transferable skills in a clerk position to contribute effectively to administrative operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Assistant
Centre of Addictions and Mental Health
Toronto
02.2023 - Current
- Collaborated with psychiatrists and medical professionals to ensure optimal client care.
- Assist in de-escalating and managing crisis situations, using appropriate communication and intervention techniques.
- Follow established protocols for managing aggressive or disruptive behavior
- Participate in quality improvement initiatives and contribute to maintaining high standards of care
- Conduct regular checks on patients and observe their behavior, mood, and mental status
Rehabilitation Support Worker
Elements Support Services
Mississauga
04.2021 - 08.2023
- Provided support to individuals with physical, mental, or emotional disabilities.
- Encouraged independence through independent living skills training.
- Provided transportation assistance to medical appointments when needed.
- Assisted with daily tasks such as cooking, cleaning, and personal hygiene routines.
COVID-19 Screener
Rockdoc Inc.
Toronto
02.2021 - 01.2023
- Monitored patient flow within the facility while enforcing social distancing rules.
- Assisted production staff with completing COVID-19 screening forms and questionnaires.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Sole Proprietor
William Marijian & Associates Inc.
Toronto
11.2019 - 07.2020
- Collaborated with other healthcare providers to ensure the highest quality care for clients.
- Advocating on behalf of clients to ensure they receive necessary resources from external agencies.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Promoted independence by assisting and supervising clients while completing daily living activities.
Child and Youth Worker
North Bay Regional Health Centre
North Bay
11.2017 - 11.2019
- Provided individual, family and group counseling to children with mental health issues.
- Assisted clients in developing life skills such as problem solving, communication techniques.
- Participated in team meetings to develop treatment plans and objectives for clients.
- Provided close supervision and monitored daily activities of youth in facility.
Emergency Services Dispatcher
Northern 911
Greater Sudbury
02.2019 - 08.2019
- Received and processed emergency and non-emergency calls from the public, providing assistance as needed.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity and dispatched appropriate authorities when needed.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
Residential Care Worker
Wendigo Lake Expeditions
South River
04.2016 - 01.2019
- Developed individual care plans to meet the needs of each resident.
- Lead daily programming, progress and evaluation forms regarding youth's personal goals.
- Provided support in moments of individual or group crisis and provide debriefing
- Completed prime worker duties and participated in plan of cares and case managements.
Education
Advanced Diploma - Child And Youth Worker
College Boreal
Greater Sudbury, ON04-2017
Skills
- Administrative Skills
- Data Entry and Management
- Organizational Skills
- Customer Service
- Attention to Detail
- Problem-solving
- Multitasking
- Confidentiality and Privacy Practices
- Communication Skills
- Fluent in English and French
Certification
- Medical Receptionist Certificate
- CPR & First Aid
- ASIST Certificate
Timeline
Program Assistant
Centre of Addictions and Mental Health
02.2023 - Current
Rehabilitation Support Worker
Elements Support Services
04.2021 - 08.2023
COVID-19 Screener
Rockdoc Inc.
02.2021 - 01.2023
Sole Proprietor
William Marijian & Associates Inc.
11.2019 - 07.2020
Emergency Services Dispatcher
Northern 911
02.2019 - 08.2019
Child and Youth Worker
North Bay Regional Health Centre
11.2017 - 11.2019
Residential Care Worker
Wendigo Lake Expeditions
04.2016 - 01.2019
Advanced Diploma - Child And Youth Worker
College Boreal
- Medical Receptionist Certificate
- CPR & First Aid
- ASIST Certificate
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