Celeste Robillard
Toronto,Ontario
Summary
Dedicated mental health worker with 8 years of experience in providing compassionate care and support to clients. Adept at organizing and managing administrative tasks, with strong attention to detail and a commitment to efficiency. Seeking to leverage transferable skills in a clerk position to contribute effectively to administrative operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Assistant
Centre of Addictions and Mental Health
Toronto
2023.02 - Current
- Collaborated with psychiatrists and medical professionals to ensure optimal client care.
- Assist in de-escalating and managing crisis situations, using appropriate communication and intervention techniques.
- Follow established protocols for managing aggressive or disruptive behavior
- Participate in quality improvement initiatives and contribute to maintaining high standards of care
- Conduct regular checks on patients and observe their behavior, mood, and mental status
Rehabilitation Support Worker
Elements Support Services
Mississauga
2021.04 - 2023.08
- Provided support to individuals with physical, mental, or emotional disabilities.
- Encouraged independence through independent living skills training.
- Provided transportation assistance to medical appointments when needed.
- Assisted with daily tasks such as cooking, cleaning, and personal hygiene routines.
COVID-19 Screener
Rockdoc Inc.
Toronto
2021.02 - 2023.01
- Monitored patient flow within the facility while enforcing social distancing rules.
- Assisted production staff with completing COVID-19 screening forms and questionnaires.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Sole Proprietor
William Marijian & Associates Inc.
Toronto
2019.11 - 2020.07
- Collaborated with other healthcare providers to ensure the highest quality care for clients.
- Advocating on behalf of clients to ensure they receive necessary resources from external agencies.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Promoted independence by assisting and supervising clients while completing daily living activities.
Child and Youth Worker
North Bay Regional Health Centre
North Bay
2017.11 - 2019.11
- Provided individual, family and group counseling to children with mental health issues.
- Assisted clients in developing life skills such as problem solving, communication techniques.
- Participated in team meetings to develop treatment plans and objectives for clients.
- Provided close supervision and monitored daily activities of youth in facility.
Emergency Services Dispatcher
Northern 911
Greater Sudbury
2019.02 - 2019.08
- Received and processed emergency and non-emergency calls from the public, providing assistance as needed.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity and dispatched appropriate authorities when needed.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
Residential Care Worker
Wendigo Lake Expeditions
South River
2016.04 - 2019.01
- Developed individual care plans to meet the needs of each resident.
- Lead daily programming, progress and evaluation forms regarding youth's personal goals.
- Provided support in moments of individual or group crisis and provide debriefing
- Completed prime worker duties and participated in plan of cares and case managements.
Education
Advanced Diploma - Child And Youth Worker
College Boreal
Greater Sudbury, ON2017-04
Skills
- Administrative Skills
- Data Entry and Management
- Organizational Skills
- Customer Service
- Attention to Detail
- Problem-solving
- Multitasking
- Confidentiality and Privacy Practices
- Communication Skills
- Fluent in English and French
Certification
- Medical Receptionist Certificate
- CPR & First Aid
- ASIST Certificate
Timeline
Program Assistant
Centre of Addictions and Mental Health
2023.02 - Current
Rehabilitation Support Worker
Elements Support Services
2021.04 - 2023.08
COVID-19 Screener
Rockdoc Inc.
2021.02 - 2023.01
Sole Proprietor
William Marijian & Associates Inc.
2019.11 - 2020.07
Emergency Services Dispatcher
Northern 911
2019.02 - 2019.08
Child and Youth Worker
North Bay Regional Health Centre
2017.11 - 2019.11
Residential Care Worker
Wendigo Lake Expeditions
2016.04 - 2019.01
Advanced Diploma - Child And Youth Worker
College Boreal
- Medical Receptionist Certificate
- CPR & First Aid
- ASIST Certificate
Similar Profiles
Katelynd AbreuKatelynd Abreu
Clinical Manager at Centre For Addictions And Mental Health (CAMH)Clinical Manager at Centre For Addictions And Mental Health (CAMH)
Dylan KiidumaeDylan Kiidumae
Research Assistant at Centre For Addictions And Mental HealthResearch Assistant at Centre For Addictions And Mental Health
Miranda GuitardMiranda Guitard
Addictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health ServicesAddictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health Services