Cejaye Thoraldson
Calgary,AB
Summary
I am a hardworking and passionate job seeker with strong organizational skills. I am eager and ready to help your team achieve company goals. I am a detail-oriented team player with strong organizational skills. I have an ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. I seek to maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Doctor of Acupuncture, Registered Massage Therapist
The Way Holistic Collective
04.2020 - Current
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Maintained personnel records and updated internal databases to support document management.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Specialties in Acupuncture include: TMJ, Cosmetic, Pain management, Scar rejuvenation, Fascial contouring
- Modalities include: Fascial contouring, Cupping, Guasha, Tuina, Sound Therapy.
Nutrition/Herbal Consultant
Light Cellar
02.2017 - 09.2019
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Generated reports to suggest corrective actions and process improvements.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained database systems to track and analyze operational data.
Lifestyle Consultant
Massage Heights
12.2015 - 02.2017
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Participated in team meetings and staff training sessions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Audited production reports, tracking data entry and processing errors.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
Creative Labour and Artist
GreenWave Creative Industries
06.2015 - 11.2015
- Contributed to creative process through original ideas and inspiration.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
- Managed technological considerations to transform and manipulate artwork.
- Worked with clients to understand desired outcomes and requirements.
- Entry level use of: CNC laser, design programs, large production printer and laminator.
- Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Created design work for print and digital sales and marketing campaigns.
- Creating and adhering decals and large vehicle wraps.
- Creating signs out of wood, foam, metal and acrylic, Use of hand and power tools.
- Printing and laminating large scale items.
Member Relationship Specialist
Eckville District Savings & Credit Union
02.2013 - 06.2015
- Worked with clients to address and respond to client and partnership management issues.
- Presented clients with various product and service options to meet individual demands.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
- Responded to customer calls and emails to answer questions about products and services.
- Completed training and worked effectively under high-pressure client services environments.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Kept administrative records current and accurate to promote efficiency and team effectiveness.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Maintained personnel records and updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
Upgrading Education - English Language And Literature, Mathematics
The Red Deer College
Red Deer, ABFitness Nutrition Certification - Fitness Nutrition
ISSA (International Sports Science Association)
Red Deer, ABHigh School Diploma -
Lindsay Thurber High School
Red Deer, ABDoctor of Acupuncture - Traditional Chinese Medicine - Acupuncture
The Calgary College of Traditional Chinese Medicine And Acupuncture
Calgary, AB06.2019
500hr. Yoga Teacher Training - Yoga Teacher Training
Empowered Yoga
Edmonton, AB01.2014
200hr Yoga Teacher Training - Yoga
Breathing Room
Red Deer, AB08.2012
Skills
- Effective Communication
- Data Validation Techniques
- Accuracy and Attention to Detail
- Paperwork Processing
- Microsoft Office Suite
- Work Planning and Prioritization
- Teamwork and Collaboration
- Professional and Courteous
- Scheduling and Coordinating
- Idea Development and Brainstorming
Certification
- Dr.Ac (Doctor of Acupuncture)
- RMT2200hr. (Registered Massage Therapist)
- 500hr RYT (Registered Yoga Teacher)
- E200hr RYT
- 100hr YYT (Yin Yoga Teacher)
- Level 1 Kundalini teacher
- 25hr Yoga for Athletes
- 20hr Yoga for PTSD
- 50hr Meditation
- 30hr Thai Massage Therapist
- Reiki Level 2
- SFN (Fitness Nutrition Specialist) with the ISSA
- First Aid - Alberta Level C
References
available upon request
Languages
English
Native or Bilingual
Hiking, Biking, Art, Writing, Organizing, Interior Design, Cooking, Quality time with loved ones
I love spending time in nature, either hiking or biking. I love adventure, and sharing that with friends and family. I have a passion for creating in many modalities such as, workshops, art, poetry, creative writing and design. I love cooking quality food and sharing it with friends and family. I also have a passion for organizing through graphs and spreadsheets, I find myself making lists and spreadsheets for everything.
Timeline
Doctor of Acupuncture, Registered Massage Therapist
The Way Holistic Collective
04.2020 - Current
Nutrition/Herbal Consultant
Light Cellar
02.2017 - 09.2019
Lifestyle Consultant
Massage Heights
12.2015 - 02.2017
Creative Labour and Artist
GreenWave Creative Industries
06.2015 - 11.2015
Member Relationship Specialist
Eckville District Savings & Credit Union
02.2013 - 06.2015
Upgrading Education - English Language And Literature, Mathematics
The Red Deer College
Fitness Nutrition Certification - Fitness Nutrition
ISSA (International Sports Science Association)
High School Diploma -
Lindsay Thurber High School
Doctor of Acupuncture - Traditional Chinese Medicine - Acupuncture
The Calgary College of Traditional Chinese Medicine And Acupuncture
500hr. Yoga Teacher Training - Yoga Teacher Training
Empowered Yoga
200hr Yoga Teacher Training - Yoga
Breathing Room
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