Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

CAYLEY LAUDEL

Calgary,Alberta

Summary

My unwavering commitment to delivering exceptional patient care, ensuring their comfort, and adeptly managing stressful situations has honed my skills, making me a versatile, driven, and highly competent dental healthcare professional over the past decade. I am and organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

RDA II

Imagine Dental
05.2013 - Current
  • Deliver pre and post-operative care instructions which reduce the likelihood of complications after treatment is complete
  • Position operatory equipment according to upcoming procedures to ensure quick and efficient delivery of services
  • Sterile field set up for implant and bone graft procedures
  • Perform cooperatively with the dentist and team to ensure patient needs are met quickly, efficiently and professionally
  • Trained and experienced with Cerec, iTero, Invisalign, Biohorizon and Straumann implant systems
  • IV sedation module completed in 2016
  • Enthusiastically assist in complex dental surgeries; implant placement, extractions, bone grafts and sinus lifts/bumps
  • Complete day-to-day duties accurately and efficiently
  • Maintain updated knowledge through continuing education and advanced training
  • Exceed customer satisfaction by finding creative solutions to problems
  • Provide excellent service and attention to customers when face-to-face or through phone conversations
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.

Senior Hairstylist

Angles Hair Salon
07.2005 - 04.2013
  • Advise customers on strategies to improve the health of their scalp and hair
  • Schedule appointments for customers using the internal software system
  • Train and/or supervise other hairstylists and apprentices
  • Introduce modern techniques to style and stay up to date with the newest trends in hair
  • Stay current with emerging trends to increase professional value and meet diverse client needs
  • Plan daily schedules efficiently to maximize productivity while meeting customer demands
  • Create positive relationships with clients through excellent customer service skills
  • Evaluate client hair type, condition, and desired outcome to determine ideal services
  • Foster a clean and sanitary work environment to protect customers and staff from infection.

Education

Bachelor of Science in General Science - Chemistry and Geography

Mount Royal University
Calgary, AB

Bachelor of Science in Water Concentration -

Simon Fraser University
Burnaby, BC

Registered Dental Assistant Program in Dental Health -

KDM Dental College
Calgary, AB

Hairstylist -

Delmar College
Calgary, AB

Skills

  • I possess a versatile skill set, including strong organizational abilities, a knack for performing effectively under pressure, and excellent time management skills My compassionate and empathetic nature allows me to connect with others personally, fostering positive relationships and effective communication through clear written and verbal skills Furthermore, my inherent optimism serves as an asset in problem-solving and maintaining a constructive outlook in challenging situations

Certification

  • Workplace Hazardous Materials Information System (WHMIS), Mount Royal University
  • Health Care Provider CPR (BLS Provider), 08/2022
  • H2S Alive (Hydrogen Sulphide), 11/2019
  • Registered Dental Assistant II, 06/2012

References

Available upon request

Languages

English
Full Professional

Timeline

RDA II

Imagine Dental
05.2013 - Current

Senior Hairstylist

Angles Hair Salon
07.2005 - 04.2013

Bachelor of Science in General Science - Chemistry and Geography

Mount Royal University

Bachelor of Science in Water Concentration -

Simon Fraser University

Registered Dental Assistant Program in Dental Health -

KDM Dental College

Hairstylist -

Delmar College

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CAYLEY LAUDEL