Cayley Baetens
Amhertsburg,ON
Summary
Optimistic and personable individual offering excellent customer service, management, marketing, creative and event management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Using all past work experience, education and interpersonal skills to be an efficient team member. Having theoretical knowledge and practical skills in social network management, event planning, account and customer management, consumer behavior, business administration and both digital and traditional marketing.
Overview
3
3
years of professional experience
Work History
Tourism Coordinator (Contract)
Town Of Amherstburg
07.2022 - 06.2023
- Helping create all digital and traditional marketing efforts for Amherstburg events and increased social following and engagement across all platforms
- Contracting and planning vendors, entertainers, lighting, sound and everything needed for successful events
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Worked closely with management staff to create new and lucrative activities to enhance festivals
- Managing Town events such as Canada Day, Amherstburg Uncommon, River Lights Winter Festival, Open Air, etc
- Managing communication and scheduling of over 100 volunteers for big events
- Running/managing all Amherstburg Tourism social media accounts such as Facebook, Twitter and Instagram.
Concierge/Administrative Assistant
Seasons Retirement Communities
08.2021 - 09.2022
- Assisting all 9 departments with clerical tasks, taking meeting notes, publishing and maintaining daily meeting notes, and files and managing databases
- Answered multi-line phone system, routing calls, delivering messages to staff, booking appointments, signing residents in and out and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on collected data for all departments
- Assisted coworkers and staff members with special tasks on daily basis.
Clinic Support Worker
The Amherstburg MVC Vaccination Clinic
03.2021 - 08.2021
- Assisting clients with disabilities around the clinic and maintaining clinic health and safety guidelines
- Working in the screening, sanitization, parking/direction and all other areas of the clinic at the Amherstburg Libro Centre
- Assisting hundreds of clients each day
Youth Program Leader
The Lasalle Hangout
07.2020 - 09.2020
- Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members ages 12 - 18.
- Fostered environment to offer choices, incorporate team building and promote a sense of belonging and group identity for members.
- Followed code of conduct and employee handbook, supporting colleagues, sharing duties and actively participating in meetings.
- Established clear policies for handling emergency behavioral, illness and injury incidents.
- Organized special events and activities to boost youth engagement and improve lives of local youth including resume-building classes
Education
Ontario College Graduate Certificate - Event Management
St. Clair College
Windsor, ON05.2021
Ontario Advanced Diploma - Advertising & Marketing Communications Management
St. Clair College
Windsor, ON05.2020
High School Diploma -
General Amherst High School
Amhertsburg, ON06.2017
Skills
- Hubspot Certified, Hootsuite Social Marketing Certified and Hootsuite Platform Certified
- Canadian Red Cross Preventing Disease Transmission Certified
- Organized, Problem-Solving, Self-Motivating, Consistent and Trustworthy
- Customer Service Experienced, Administrative Support, Office Operations, Itinerary Development and Tourism Management
- Social Media, Email and Digital Marketing, Ad Buying, Event management, Adobe Photoshop and Illustrator
Hobbies
- Reading,
- Painting
- Swimming
- Shopping
- Traveling
Timeline
Tourism Coordinator (Contract)
Town Of Amherstburg
07.2022 - 06.2023
Concierge/Administrative Assistant
Seasons Retirement Communities
08.2021 - 09.2022
Clinic Support Worker
The Amherstburg MVC Vaccination Clinic
03.2021 - 08.2021
Youth Program Leader
The Lasalle Hangout
07.2020 - 09.2020
Ontario College Graduate Certificate - Event Management
St. Clair College
Ontario Advanced Diploma - Advertising & Marketing Communications Management
St. Clair College
High School Diploma -
General Amherst High School
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