Summary
Overview
Work History
Education
Skills
Timeline
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Bowen Nan

Bowen Nan

Toronto,ON

Summary

Dynamic, organized and resourceful professional with a strong focus on team collaboration, client management, and achieving results. Skilled in tracking performance metrics, streamlining organizational processes, and facilitating corporate growth. Pursuing a full-time role that presents new professional challenges while enhancing interpersonal and technical skills to achieve business growth and development.

Overview

3
3
years of professional experience

Work History

Growth Coordinator

Sportball
03.2024 - Current
  • Assisting in corporate and franchise development including sales, marketing, operations, and human resources.
  • Leveraging platforms such as Microsoft 365 software and AI-based solutions to streamline and enhance reports on sales targets, OKRs, KPIs, and other business performance metrics across the Sportball network.
  • Optimizing operational workflows by structuring corporate and franchise initiatives including briefings, roundtables, townhalls, monthly newsletters, and quarterly business reviews.
  • Supporting corporate and franchise marketing initiatives by utilizing GatherUp, Canva, Google Business Suite, and other platforms to create marketing materials, develop NPS surveys, improve customer satisfaction/retention, and secure new partnerships.
  • Gaining experience in expansion of corporate territories including franchise sales, partnership & sponsorship development, and marketing activations.

Area Coordinator

Sportball Toronto West
08.2023 - 03.2024
  • Developed brand-new facility partnerships and locations to fulfill Sportball programs across Peel Region in Ontario.
  • Hired, onboarded, trained, and retained quality coaches to fulfill programs in Sportball's Toronto West corporate area.
  • Supported program delivery by performing in-person program evaluator visits, hosting coach training workshops, and managing stakeholder and partner relationships.
  • Increased number of total registrants and participants in Sportball's Toronto West corporate area.
  • Assisted specific facilities and locations by fulfilling programs as a Sportball coach when required in order to guarantee customer satisfaction.

Sports Coach

Sportball
07.2022 - Current
  • Instructed and implemented weekly multi-sport lesson plans for classes of children & youth between the ages of 16 months - 14 years, with emphasis on supporting early childhood development in sport skills, pro-social skills, and motor skills.
  • Trained and mentored fellow coaches, assisting in onboarding of new coaches via mobile and web-based training platforms such as eFront and Amilia.
  • Established clear benchmarks for performance and monitored individual and class weekly progressions through the duration of quarterly seasons. Adapted programming catering to participants with mobility and cognitive disabilities.
  • Developed relationships with facility & location staff to coordinate program delivery of class sizes ranging from 3 to 40+ participants.

Intern

Brampton Honey Badgers
01.2023 - 08.2023
  • Utilized MailChimp, Canva, and additional software to send unique mass email marketing campaigns to audience bases. Significantly increased open rates, click-through rates, and decreased total unsubscriptions over the duration of the internship.
  • Generated ideas and aided in production of unique Meta Business Suite posts for social media marketing purposes, generating fanbase growth & retention.
  • Established relationships with numerous private and public stakeholders within City of Brampton and Peel Region regarding partnership and community engagement opportunities, and successfully executed multiple community activation events in partnership with several Brampton-based organizations.
  • Aided the Basketball Operations department in updating player rosters, team information and statistics, accrediting Media and VIP guests during Game Day operations, and assisting in media production of postgame press conferences.

Education

Graduate Certificate - Sport Business Management -

Humber College
Toronto
01-2023

Bachelor of Physical And Health Education -

University of Toronto
01-2022

Skills

  • Exceptional ability to convey ideas, manage schedules, and solve challenges
  • Outstanding interpersonal communication, client management, team-building, and cross-functional collaboration
  • KPI reporting & analysis to support company-wide performance improvements
  • Corporate growth and expansion including sales & development of new locations, partnerships/sponsorships, and staff scheduling
  • Designing franchisee training/reference materials and coordinating franchise initiatives including roundtables, townhalls, newsletters, and business reviews
  • Utilizing Microsoft 365 software to create reports on sales targets, OKRs, and other business performance metrics
  • Employing Hootsuite Platform, MailChimp, Square, GatherUp, and other social marketing platforms to optimize initiatives such as NPS surveys
  • Using Canva, Adobe Creative Cloud, and other graphic design tools to create and implement marketing materials for business sales & development
  • Leveraging Google Business Suite and Marketing Analytics to improve customer satisfaction and retention
  • Experienced in hiring, training, and developing new coaches in sport industry organizations including professional teams, not-for-profits, and private companies
  • Standard First Aid CPR/AED Level C Certified
  • NCCP Competition-Introduction Certified Coach
  • Fluent in Mandarin Chinese

Timeline

Growth Coordinator

Sportball
03.2024 - Current

Area Coordinator

Sportball Toronto West
08.2023 - 03.2024

Intern

Brampton Honey Badgers
01.2023 - 08.2023

Sports Coach

Sportball
07.2022 - Current

Graduate Certificate - Sport Business Management -

Humber College

Bachelor of Physical And Health Education -

University of Toronto

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Bowen Nan