Catrina Cuestas
Bakersfield
Summary
State licensed CMT seeking a challenging and rewarding position within a massage therapy environment that strives to provide quality client care.
Highly-motivated employee with strong work ethic and adaptability skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Massage Therapist
Massage Envy
Bakersfield
04.2015 - Current
- Provided detailed therapeutic massage therapy treatments to clients, incorporating multiple advanced modalities
- Performed pre-massage consultations with clients to assess their medical history, and desired results from the session.
- Educated clients on self-care practices and post-treatment recommendations.
- Utilized massage therapy tools effectively for various treatment techniques, such as cupping, ThermaBliss, Theragun, Hypervolt.
- Adhered to safety protocols and hygiene standards in all therapy sessions.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Enhanced client satisfaction and loyalty, contributing to increased sales through exceptional service and positive attitude.
- Documented client sessions, progress, and feedback to monitor treatment plans.
- Maintained clean and organized work environment, ensuring all equipment and supplies were sanitized according to health standards.
- Participated in community events and fundraisers in order to promote awareness about the benefits of massage therapy. (I.e. 2026 Relay for Life event).
- Massage Therapist of the Year, 2020.
State Licensed Massage Therapist/Owner/Operator
Massage by Catrina
Bakersfield
02.2011 - 12.2015
- Provided personalized massage therapy sessions tailored to client needs.
- Utilized various massage techniques to alleviate pain and promote relaxation.
- Applied knowledge of anatomy, physiology, and kinesiology to identify and effectively treat areas of tension and discomfort.
- Maintained cleanliness and sanitation of massage room and equipment, adhering to state regulations and spa policies.
- Managed front desk operations, scheduling appointments and handling client inquiries to enhance service efficiency.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Built strong client relationships through personalized service and follow-up care.
- Promoted business on social media platforms to maximize brand identity and book new clients.
- Cultivated loyal clientele, generating referrals through consistently high-quality massage services.
- Promoted business on social media platforms, increasing brand visibility and attracting new clients.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
Education
Associate Of Science Degree - Therapeutic Massage
San Joaquin Valley College
Bakersfield, California 06.2009 - 01.2011
Skills
- Migraine therapy
- Deep tissue massage
- Specializing in neck, back & shoulder pain
- Shiatsu/trigger point technique
- Swedish/Relaxing massage
- Geriatric massage
- Hot stone
- Cupping
- Theragun and HyperVolt tools
- Spa therapy
- Anatomy knowledge
- 20 years customer service
- Attention to detail
- Professional, positive, helpful attitude
References
References available upon request.
Timeline
Massage Therapist
Massage Envy
04.2015 - Current
State Licensed Massage Therapist/Owner/Operator
Massage by Catrina
02.2011 - 12.2015
Associate Of Science Degree - Therapeutic Massage
San Joaquin Valley College
06.2009 - 01.2011