Erin Johnson

• Improved client satisfaction by targeting each client's chief complaint, tailoring each massage to their individual needs.
• Enhanced treatment outcomes by incorporating various massage techniques and modalities, such as deep tissue, Hot stone massage, and silicone Cupping.
• Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance. 7:1 Bleach solution used on all surfaces between clients.
• Developed treatment plans for each client based on their individual needs
• Promoted health and wellbeing by educating clients and providing home care to extend their health on the benefits of regular massage therapy and providing self-care recommendations.
• Demonstrated expertise in prenatal massage techniques to provide safe relief for expectant mothers experiencing pregnancy-related discomforts.
• Delivered therapeutic massages targeting specific muscle groups for post-operative patients as part of their rehabilitation process.
• Utilized myofascial release techniques to alleviate tension headaches caused by chronic stress or poor posture habits among office workers.
• Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
• Fostered a loyal clientele base through exceptional service, compassionate care, and consistently delivering positive results in addressing clients' wellness goals.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
• Booked appointments, answered phones, greeted clients, handled payments, and direct billing for Telus Portal, Provider Connect and Blue Cross.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Utilized hot stones, deep tissue techniques, and used silicone cupping treatments to increase massage effectiveness.

• Home Based Business
• Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
• Enhanced treatment outcomes by incorporating various massage techniques and modalities, such as deep tissue, hot stone, and sports massage.
• Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
• Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
• Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
• Contributed to business growth by assisting with marketing efforts, including social media promotion and community outreach events.
• Delivered therapeutic massages targeting specific muscle groups for post-operative patients as part of their rehabilitation process.
• Offered chair massages at corporate wellness events to promote relaxation and stress reduction among employees during the workday.
• Assisted elderly clients in maintaining mobility and reducing pain levels through gentle stretching exercises combined with soothing therapeutic touch.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Educated clients on benefits of massage and recommended home care techniques.
• Provided treatment for medical conditions and injuries through therapeutic massage.
• Researched new massage techniques and treatments.
• Analyzed postural assessments and range of motion.
• Maintained accurate and up-to-date client records.
• Assessed clients, through palpation, to determine appropriate massage techniques to apply.
• Performed sanitization tasks to keep massage environment clean and safe.

In Addition to my regular duties as a massage therapist, I also followed covid protocols, including 24 hour calls to ensure clients were safe and healthy to attend, requiring masking and temperature checks.

• Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
• Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
• Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
• Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.

• Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
• Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
• Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
• Fostered a loyal clientele base through exceptional service, compassionate care, and consistently delivering positive results in addressing clients' wellness goals.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Educated clients on benefits of massage and recommended home care techniques.